Philips 191V2 User Manual Download Page 1

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EN User manual

Customer care and warranty

Troubleshooting & FAQs

191V2

www.philips.com/welcome

Summary of Contents for 191V2

Page 1: ...EN User manual 1 Customer care and warranty 27 Troubleshooting FAQs 39 191V2 www philips com welcome ...

Page 2: ...ct Policy 15 4 Technical Specifications 17 4 1 Resolution Preset Modes 20 4 2 Automatic PowerSaving 20 5 Regulatory Information 21 6 Customer care and warranty 27 7 Troubleshooting FAQs 7 1 Troubleshooting 39 7 2 SmartControl Lite FAQs 41 7 3 General FAQs 43 2010 Koninklijke Philips Electronics N V All rights reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke P...

Page 3: ...ime If your power cord is missing please contact with your local service center Please refer to Customer Care Consumer Information Center 1 Important Do not subject the monitor to severe vibration or high impact conditions during operation Do not knock or drop the monitor during operation or transportation Maintenance To protect your monitor from possible damage do not put excessive pressure on th...

Page 4: ...Consumer Information Center For transportation information please refer to Technical Specifications Do not leave your monitor in a car trunk under direct sun light Note Consult a service technician if the monitor does not operate normally or you are not sure what procedure to take when the operating instructions given in this manual have been followed 1 2 Notational Descriptions The following subs...

Page 5: ...the amount of reusable materials and to minimize the amount to be disposed of All redundant packing material has been omitted We have done our utmost to make the packaging easily separable into mono materials Please find out about the local regulations on how to dispose of your old monitor and packing from your sales representative Recycling Information for Customers There is currently a system of...

Page 6: ... computer and unplug its power cable 3 Connect the monitor signal cable to the video connector on the back of your computer 4 Plug the power cord of your computer and your monitor into a nearby outlet 5 Turn on your computer and monitor If the monitor displays an image installation is complete 2 2 Operating the monitor Guide de démarrage rapide Guía rápida Kurzanleitung Guida rapida 快速入门指南 Краткое...

Page 7: ...view of the structure of the On Screen Display You can use this as a reference when you want to work your way around the different adjustments later on Main menu Input Sub menu VGA DVI available for selective models Picture Picture Format 4 3 Wide screen Brightness Contrast Color Color Temp 5000K 6500K 7500K 8200K 9300K 11500K sRGB Language English Español Français Deutsch Italiano Português Pycck...

Page 8: ...Place the monitor face on a safe surface pull the base stand away from the monitor Remove the Base Condition ForVESA standard mounting applications 1 Separate the base from the base stand 191V 191V2 Note This monitor accepts a 100mm x 100mm VESA Compliant mounting interface 100mm 100mm ...

Page 9: ...omfort for every type of content SmartContrast dynamically controls contrast and adjusts backlighting for clear crisp bright gaming and video images or displays clear readable text for office work By reducing your monitor s power consumption you save on energy costs and extend the lifetime of your monitor How does it work When you activate SmartContrast it will analyse the content you are displayi...

Page 10: ...or via an easy to use on screen graphic interface Complicated adjustments are a thing of the past as this user friendly software guides you through fine tuning resolution Color calibration Clock Phase adjustments RGB White point adjustment etc Equipped with latest technology in core algorithm for fast processing and response this Windows 7 compliant eye catching animated Icon based software is rea...

Page 11: ...Standard pane Adjust menu Adjust Menu allow you to adjust Brightness Contrast Focus Position and Resolution You can follow the instruction and do the adjustment Cancel prompts user if you want to cancel installation ...

Page 12: ...u item base on your input Example for Color Calibration 1 Show Me starts color calibration tutorial 2 Start starts the 6 step color calibration sequence 3 QuickView loads the before after images 4 To return to Color home pane click the Cancel button 5 Enable color calibration by default is on If unchecked does not allow for color calibration to happen dimes out start and quick view buttons 6 Must ...

Page 13: ...ilable On by default Enable Context menu displays SmartControl Lite selections for Select Preset andTune Display in the desktop right click context menu Disabled removes SmartControl Lite from the right click context menu EnableTaskTray icon is checked On by default Enable context menu shows the task tray menu for SmartControl Lite A right click on the task tray icon displays the menu options for ...

Page 14: ...CI only the Help and Options tabs are available All other SmartControl Lite tabs are not available Options Audio Will only be active when selectingVolume from the drop down Options menu On a non supported display capable of DDC CI only the Help and Options tabs are available Help User Manual Will only be active when selecting User Manual from the drop down Help menu On a non supported display capa...

Page 15: ...has been checked in the Options Preferences pane then the menu will be visible The Context Menu has four entries SmartControl Lite When selected the About Screen is displayed Select Preset Provides a hierarchical menu of saved presets for immediate use A check mark shows the currently selected preset Facoty Preset can also be called from the drop down menu Tune Display Opens the SmartControl Lite ...

Page 16: ...er to PDI Landing and checks the user s version against the most current available About Displays detailed reference information product version release information and product name Exit Close SmartControl Lite To run SmartControl Lite again either select SmartControl Lite from Program menu double click the desktop PC icon or restart the system Task Tray Menu Disabled When theTaskTray is disabled ...

Page 17: ...r combinations of pixel defects that are more noticeable than others This policy is valid worldwide Pixels and Sub pixels A pixel or picture element is composed of three sub pixels in the primary colors of red green and blue Many pixels together form an image When all sub pixels of a pixel are lit the three colored sub pixels together appear as a single white pixel When all are dark the three colo...

Page 18: ... repair or replacement due to pixel defects during the warranty period aTFT LCD panel in a Philips flat panel monitor must have pixel or sub pixel defects exceeding the tolerances listed in the following tables BRIGHT DOT DEFECTS ACCEPTABLE LEVEL MODEL 191V2 1 lit subpixel 3 2 adjacent lit subpixels 1 3 adjacent lit subpixels one white pixel 0 Distance between two bright dot defects 15mm Total bri...

Page 19: ...ncement Smartcontrol Lite Display colors 16 7 M Vertical refresh rate 56Hz 76Hz Horizontal Frequency 30kHz 80kHz sRGB YES Connectivity Signal input DVI D digital HDCP VGA Analog Input Signal Separate Sync Sync on Green Convenience User Convenience 4 3 Wide Power On Off Menu OK Brightness AUTO back OSD Languages English French German Italian Russian Spanish Simplified Chinese Portuguese Other conve...

Page 20: ...C 5VAC 50Hz 3Hz Normal Operation 15 83W 15 98W 16 12W Sleep 0 15W 0 15W 0 18W Off 0 11W 0 12W 0 14W Power LED indicator On mode Green Standby Sleep mode Amber Power Supply Build in 100 240VAC 50 60Hz Dimension Product with stand WxHxD 445 x335 x161mm Product without stand WxHxD 445x270x64mm Box dimension WxHxD 490x350x128mm Weight Product with stand 3 48kg Product without stand 3 23kg Product with...

Page 21: ...liance and standards Regulatory Approvals CE Mark FCC Class B SEMKO TCO5 0 TÜV GS TÜV Ergo UL cUL Energy star 5 0 TCO5 0 Cabinet Color Black Black Finish Texture Note This data is subject to change without notice Go to www philips com support to download the latest version of leaflet ...

Page 22: ...0x480 75 000 35 156 800x600 56 250 37 879 800x600 60 317 46 875 800x600 75 000 48 363 1024x768 60 004 60 023 1024x768 75 029 63 981 1280x1024 60 020 79 976 1280x1024 75 025 55 469 1440x900 59 901 55 935 1440x900 59 887 70 635 1440x900 74 984 66 587 1920x1080 60 000 reduce blinking 65 290 1680x1050 60 000 64 674 1680x1050 60 000 Power Management Definition VESA Mode Video H sync V sync Power Used L...

Page 23: ...ters are Light levels without color tint Uniform color and luminance Wide color gamut Calibrated color temperature and gamma curve Wide luminance level Dark black levels Low motion blur Electrical Safety Product fulfills rigorous safety standards Emissions Low alternating electric and magnetic fields emissions Low acoustic noise emissions Some of the Environmental features of the TCO Displays 5 0 ...

Page 24: ...anufacturing organization on ISO9000 level The product also comply with the following standards ISO9241 307 2008 Ergonomic requirement Analysis and compliance test methods for electronic visual displays GS EK1 2000 2009 GS mark requirement prEN50279 1998 Low Frequency Electric and Magnetic fields forVisual Display MPR II MPR 1990 8 1990 10 Low Frequency Electric and Magnetic fields TCO Displays 5 ...

Page 25: ... the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Use only RF shielded cable that w...

Page 26: ...sibles pour la réception des signaux de radio ou de télévision ce qui peut être décelé en fermant l équipement puis en le remettant en fonction l utilisateur pourrait essayer de corriger la situation en prenant les mesures suivantes Réorienter ou déplacer l antenne de réception Augmenter la distance entre l équipement et le récepteur Brancher l équipement sur un autre circuit que celui utilisé par...

Page 27: ...hould be located near the equipment and easily accessible A protection mark B confirms that the equipment is in compliance with the protection usage requirements of standards PN 93 T 42107 and PN 89 E 06251 BSMI Notice Taiwan Only North Europe Nordic Countries Information Placering Ventilation VARNING FÖRSÄKRA DIG OM ATT HUVUDBRYTARE OCH UTTAG ÄR LÄTÅTKOMLIGA NÄR DU STÄLLER DIN UTRUSTNING PÅPLATS ...

Page 28: ...artgleiche eingebaut wird Aus ergonomischen Gründen wird empfohlen die Grundfarben Blau und Rot nicht auf dunklem Untergrund zu verwenden schlechte Lesbarkeit und erhöhte Augenbelastung bei zu geringem Zeichenkontrast wären die Folge Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 beträgt 70dB A oder weniger ACHTUNG BEIM AUFSTELLEN DIESES GERÄTES DARAUF ACHTEN DAß NETZSTECKER UND NETZKAB...

Page 29: ...ly designed manufactured approved and or authorized for usage within these countries Warranty coverage begins as from the day you buy your monitor For three years thereafter your monitor will be swapped by at least an equivalent monitor in case of defects provided for under the warranty coverage The swap monitor remains yours and Philips keeps the defective original monitor For the swap monitor th...

Page 30: ...hat are not originally designed manufactured approved and or authorized for usage within the Philips F1rst Choice countries do not apply to the Philips F1rst Choice Warranty In these cases the Philips global warranty terms are valid Just a click away In case of any problems we advise you to read the operating instructions carefully or go to the www philips com support website for additional suppor...

Page 31: ...840 320 041 0 08 Luxembourg 352 26 84 30 00 Local call tariff The Netherlands 31 0900 0400 063 0 10 Norway 47 2270 8250 Local call tariff Poland 48 0223491505 Local call tariff Portugal 351 2 1359 1440 Local call tariff Spain 34 902 888 785 0 10 Sweden 46 08 632 0016 Local call tariff Switzerland 41 02 2310 2116 Local call tariff United Kingdom 44 0207 949 0069 Local call tariff ...

Page 32: ...rations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Reception problems caused by signal conditions or cable or antenna systems outside the unit Defects caused by abuse or misuse of the monitor Product requires modification or adaptation to enable it to comply with local or n...

Page 33: ...Bulgaria Tel 359 2 960 2360 www lan service bg CZECH REPUBLIC General Consumer Information Center 800 142100 Xpectrum Lu ná 591 4 CZ 160 00 Praha 6Tel 800 100 697 or 220 121 435 Email info xpectrum cz www xpectrum cz CROATIA Renoprom d o o Ljubljanska 4 Sv Nedjelja 10431 Croatia Tel 385 1 333 0974 ESTONIA FUJITSU SERVICES OU Akadeemia tee 21G EE 12618Tallinn Tel 372 6519900 www ee invia fujitsu co...

Page 34: ...202 Moscow Russia Tel 7 095 170 5401 TURKEY Türk PhilipsTicaret A S Yukari Dudullu Org San Bolgesi 2 Cadde No 22 34776 Umraniye Istanbul Tel 0800 261 33 02 UKRAINE Comel Shevchenko street 32 UA 49030 Dnepropetrovsk Tel 380 562320045 www csp comel com LLCTopaz Company Topaz Service Company Mishina str 3 Kiev Ukraine 03151 Tel 38 044 245 73 31 Latin America ARGENTINA Azopardo 1480 C1107ADZ Cdad de B...

Page 35: ...6 Fax 021 7510982 E mail gepta cbn net id Service hours Mon Fri 8 30am 4 30pm Sat 8 30am 2 00pm Additional service points 1 Philips Building Jl Buncit Raya Kav 99 Jakarta Selatan Phone 021 7940040 ext 1722 1724 98249295 70980942 2 Jl Tanah Abang 1 no 12S Jakarta Pusat Phone 021 3455150 34835453 3 Rukan City Home no H31 Gading Square Jl Bulevar Barat Kelapa Gading Jakarta Utara Phone 021 45870601 9...

Page 36: ...Megamall 4th Level Cyberzone Building B SM Megamall Mandaluyong City NEO CARE SM North EDSA 4th Level Cyberzone Annex Bldg SM City North EDSA Quezon City 441 1610 MDR Microware Sales Inc Cebu Branch N Escario corner Clavano St Cebu City Phils 255 4415 255 3242 253 9361 4124864 to 67 Sun 0922 8210045 to 46 Davao Office C Arellano St Davao City 8000 082 225 3021 225 3022 Sun 0922 8210015 CDO Office ...

Page 37: ...ond or third year of purchase we will repair it after it has been sent to the service provider at your expense and returned to you within five working days free of charge Israel Company Eastronics LTD Address 13 Rozanis St P O B 39300 Tel Aviv 61392 Israel Tel 1 800 567000 call free in Israel 972 50 8353722 after service hours until 20 00 Fax 972 3 6458759 E mail eastronics eastronics co il Servic...

Page 38: ...a product that requires modification or adaptation to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may ...

Page 39: ... even if notified of the possibility of such damages REMEMBER Please record the model and serial numbers found on the product below MODEL ______________________________ SERIAL _______________________________ This warranty gives you specific legal rights You may have other rights which vary from state province to state province Before contacting Philips please prepare the following details so we ca...

Page 40: ...leted removed or made illegible repairs or product modifications and alterations have been executed by unauthorized service organizations or persons damage is caused by accidents including but not limited to lightning water or fire misuse or neglect Please note that the product is not defective under this guarantee in the case where modifications become necessary in order for the product to comply...

Page 41: ...nitor cable has bent pins Make sure the computer is turned on AUTO button doesn t function The auto function is applicable only in VGA Analog mode If the result is not satisfactory you can do manual adjustments via the OSD menu Note The Auto Function is not applicable in DVI Digital mode as it is not necessary Visible signs of smoke or sparks Do not perform any troubleshooting steps Disconnect the...

Page 42: ...periodic screen refresh application if your LCD monitor will display unchanging static content Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned above is not covered under your warranty Image appears distorted Text is fuzzy or blurred Set the PC s display resolution to the same mode as monitor s recommended screen native resolution...

Page 43: ...te when clicking on SmartControl Lite tab nothing shows up after a while or a failure message shows what happened Ans It might be your graphic adaptor is not compatible with the SmartControl Lite If your graphic adaptor is one of the above mentioned brands try to download the most updated graphic adaptor driver from corresponding companies web site Install the driver Remove SmartControl Lite and r...

Page 44: ... inf and icm Ans These are the driver files for your monitor Follow the instructions in your user manual to install the drivers Your computer may ask you for monitor drivers inf and icm files or a driver disk when you first install your monitor Follow the instructions to insert the companion CD ROM included in this package Monitor drivers inf and icm files will be installed automatically Q4 How do...

Page 45: ...le degrees Kelvin Lower Kevin temperatures such as 2004K are red higher temperatures such as 9300K are blue Neutral temperature is white at 6504K Q9 Can the Philips LCD Monitor be mounted on the wall Ans Yes Philips LCD monitors have this optional feature Four standardVESA mount holes on the rear cover allows the user to mount the Philips monitor on most of theVESA standard arms or accessories We ...

Page 46: ...sappear gradually over a period of time after the power has been switched off Always activate a moving screen saver program when you leave your monitor unattended Always activate a periodic screen refresh application if your LCD monitor will display unchanging static content Warning Severe burn in or after image or ghost image symptoms will not disappear and cannot be repaired The damage mentioned...

Page 47: ...hts reserved Philips and the Philips Shield Emblem are registered trademarks of Koninklijke Philips Electronics N V and are used under license from Koninklijke Philips Electronics N V Specifications are subject to change without notice Version M2191VE1T ...

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