23
Need Help? Call us at 1.800.54.AVENT or visit www.aventamerica.com
Lack of suction
No milk being
expressed
Pain when expressing
Milk is drawn up the
Let-down Massage
Cushion
Troubleshooting Guide
°
Check that all the pump components have been assembled
correctly and that the white valve is positioned correctly.
°
Ensure that the silicone diaphragm and Let-down Massage
Cushion
™
are fitted securely to the pump body and a perfect
seal is created, making sure to push the Let-down Massage
Cushion far enough down the center of the funnel.
°
Make certain that the control handle is firmly in place.
°
Ensure the pump is correctly assembled and that suction
is being created.
°
Relax and try again, as expression may improve after practice.
°
Refer to the ‘Preparing to Pump’ section on page 7.
°
You may be squeezing too hard. You do not need to use
all the suction the pump can generate. Try compressing
the handle halfway.
°
Try squeezing the handle more gently and remember the
2-3 second pumping rhythm.
°
Consult your health professional/breastfeeding advisor.
°
Try leaning slightly forward.
°
Remove and re-fit the Let-down Massage Cushion to ensure
it is firmly attached and pushed far enough down the center
of the funnel.
°
Some women may prefer to use the pump without the Let-down
Massage Cushion. The Let-down Massage Cushion has petals that
flex in and out to gently massage the area around the breast.
This is intended to stimulate a fast, natural milk flow.
24
Troubleshooting Guide
Need Help? Call us at 1.800.54.AVENT or visit www.aventamerica.com
°
The pump must be switched off via the control button in order
to separate these parts. If the batteries go flat mid-pumping, you
may experience difficulty. Replace the batteries or connect the
pump to an electric outlet. Turn the pump on by holding down the
One-touch control for 2 seconds – the light will turn
GREEN.
Now
turn it off by holding the button for 2 seconds – the light will go off.
You can now disconnect the pump from the power supply and you
should be able to separate the parts.
°
Avoid contact with antibacterial detergents/cleaners as they
can damage the plastic. Combinations of detergents, cleaning
products, sterilising solution, softened water and temperature
fluctuations may, under certain circumstances, cause the plastic
to crack. If this occurs, do not use. The pump body and breast milk
containers are dishwasher safe but food colorings may discolor
them. Follow guidelines in ‘Cleaning and Sanitizing
ISIS iQ UNO’ on pages 5-6.
Lost or broken parts
°
Contact AVENT for replacements.
Call 1.800.54.AVENT or visit www.aventamerica.com
°
Ensure the pump is correctly assembled and switched on
with the power indicator illuminated
GREEN.
°
Make sure the cord between the electrical wall outlet
or battery pack and the pump is correctly connected.
Pump not responding
Pump light
flashing
°
3 flashes, delay, 3 flashes etc – if the pump stops working and the
power light is flashing
RED
the pump has detected a vacuum fault.
Disconnect the power and check the control handle and diaphragm
for obstructions or damage.
°
Pulsing flash – Low battery warning. You should consider replacing
the batteries.
Cracking or
discoloration
of pump parts
Difficulties in
separating the
control handle from
the pump body
