Possible failures
Problem
Possible solution
The programme does not
start.
• Make sure that the mains plug is connected to the mains sock-
et.
• Make sure that the appliance lid and drum doors are closed
properly.
• Make sure that there is not a damaged fuse in the fuse box.
• Make sure that the Start/Pause has been pressed.
• If the delay start is set, cancel the setting or wait for the end of
countdown.
• Deactivate the Child Lock function if it is on (if available).
The appliance does not
fill with water properly.
• Make sure that the water tap is open.
• Make sure that the pressure of the water supply is not too low.
For this information, contact your local water authority.
• Make sure that the water tap is not clogged.
• Make sure that the filter of the inlet hose and the filter of the
valve are not clogged. Refer to “Care and cleaning”.
• Make sure that the inlet hose has no kinks or bends.
• Make sure that the connection of the water inlet hose is correct.
• Make sure that the drain hose is in the correct position. The
hose may be too low.
The appliance does not
drain the water.
• Make sure that the sink spigot is not clogged.
• Make sure that the drain hose has no kinks or bends.
• Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to 'Care and cleaning'.
• Make sure that the connection of the drain hose is correct.
• Set the drain programme if you set a programme without drain
phase.
• Set the drain programme if you set an option which ends with
water in the tub.
The spin phase does not
operate or the washing
cycle lasts longer than
usually.
• Set the spin programme.
• Make sure that the drain filter is not clogged. Clean the filter, if
necessary. Refer to 'Care and cleaning'.
• Adjust manually the items in the tub and start the spin phase
again. This problem may be caused by balance problems.
There is water on the
floor.
• Make sure that the couplings of the water hoses are tight and
there is not water leakages.
• Make sure that the drain hose have no damages.
• Make sure you use the correct detergent and the correct quan-
tity of it.
You cannot open the ap-
pliance lid.
• Make sure that the washing programme is finished.
• Set the drain or the spin programme if there is water in the
drum.
34
