Pfaff performance 5.0, Owner'S Manual, Page: 77 / 84

8:3
Maintenance
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Bobbin alarm does not work? Clean lint from bobbin area and use only the original
PFAFF
®
bobbins approved for this model.
Thread snip do not cut the thread? Remove needle plate and clean lint from bobbin area.
Enable automatic thread snip in the settings menu.
Fabric does not move? Make sure that machine is not set in free-motion mode. See
chapter 4.
Wrong stitch, irregular or narrow stitch? Deactivate twin needle or stitch width safety in the settings
menu.
The needle breaks? Insert needle correctly as described in chapter 2.
Attach correct needle for the fabric.
The machine will not sew? Check that all plugs are securely plugged into the machine
and into the wall socket.
Check that the foot control cord is securely plugged into the
foot control.
Push bobbin winder lever to sewing position.
The PFAFF
®
creative
™
Color Touch Screen displays
the startup screen?
Touch the touch screen to activate.
Turn off screen saver in the settings menu.
Icons on the touch screen are not activated when
touched?
Close any pop-ups that may be blocking the screen.
Calibrate the touch screen. Calibrate touch screen is found in
the settings menu.
The sewing machine screen and/or Function Buttons
do not respond to touch?
The sockets and function buttons on the machine can be
sensitive to static electricity. If the screen does not respond
to touch, turn the machine OFF and then ON again. If the
problem persists, contact your authorized PFAFF
®
dealer.
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Did you insert the needle properly? Change needle and insert correctly as described in chapter 2.
Did you insert a wrong needle? Use needle system 130/705 H.
Is the needle bent or blunt? Insert a new needle.
Did you thread the machine properly? Check how the machine is threaded.
Is the correct presser foot used? Attach correct presser foot.
Is the needle too small for the thread? Change the needle.
Is the fabric moving up and down with the needle
when free-motion sewing?
Attach Dynamic spring foot 6D (optional accessory, part
number 820991-096). If using foot 6A, reduce the presser foot
height in free-motion options.
Needle thread breaks
Did you insert the needle properly? Change needle and insert correctly as described in chapter 2.
Did you insert a wrong needle? Use needle system 130/705 H.
Is the needle bent or blunt? Insert a new needle.
Did you thread the machine properly? Check how the machine is threaded.
Is the needle too small for the thread? Change the needle to the proper size for the thread.
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For further information please contact your local authorized PFAFF
®
dealer who will be happy to help you.