FREQUENTLY ASKED QUESTIONS
1. Is PetSpy Receiver Collar waterproof?
Answer: Yes, the Receiver Collar is fully waterproof.
2. Is PetSpy Remote Transmitter waterproof?
Answer: No, the Remote Transmitter must be kept away from water.
3. Once my dog is trained do we have to continue wearing the collar?
Answer: No, but you might have to reinforce training with e-collar from time to
time.
4. How long can I continuously deliver Vibration or Static Shock to my dog?
Answer: The max amount of time you can deliver the Vibration or Static Shock to
your dog continuously is 10 seconds. The remote transmitter will time out and the
Vibration or Static Shock button must be released and pressed again.
CAUTION: While it is fine to use the Vibration for up to 10 seconds, it is highly
recommended to limit the continuous Static Shock delivery to 5 seconds or less
(the smaller the dog the shorter it should be).
5. What should I do if my dog’s neck becomes red and irritated?
Answer: Stop using the product immediately for at least 48 hours. If the condition
persists beyond 48 hour please consult your veterinarian.
6. Can I attach a leash to the Receiver collar?
Answer: No, this can result in pulling the contact points to tightly against your
dog’s neck. Use a separate collar when needed.
7. How long can I keep the Receiver Collar on my dog?
Answer: The Collar is not design to be worn continuously. We recommend to wear
it only during active training sessions or other outdoor activities (max 4 hours per
day).
8. How long should the training session be?
Answer: Training sessions should be short and positive (10-15 minutes).
Should you have any questions, feel free to contact us at [email protected]
Summary of Contents for M919
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