www.petsafe.net
9
Frequently Asked Questions
Will another dog’s bark
set off the Bark Control
Collar?
•
No. Patented Perfect Bark
™
technology ensures your dog’s bark
is the only sound that will cause the Vibration Correction.
Will the Vibration Bark
Control Collar work for
my dog?
•
The Bark Control Collar is safe and effective for all breeds and
sizes of dogs.
Can I attach a leash to the
Bark Control Collar?
•
No. This can result in pulling the Vibration Points too tightly
against your dog’s neck. Attach a leash to a separate, non-
metallic collar or a harness, making sure the extra collar does
not put pressure on the Vibration Points.
Troubleshooting
My dog keeps barking
(does not respond to the
Vibration Correction).
•
Tighten the Bark Control Collar and/or trim your dog’s hair
where the Vibration Points touch his neck to ensure good
skin contact.
•
Replace the battery.
•
If your dog still does not respond, contact the Customer
Care Center.
The green LED light
stopped flashing and there
is no red light.
•
Ensure that the battery is properly installed.
•
Replace the battery.
•
If the green LED light is still not flashing, contact the
Customer Care Center.
Customer Care International
USA & Canada - Tel: 800-732-2677
Monday - Friday 8 AM - 8 PM / Saturday 9 AM – 5 PM
Australia - Tel: 1800 786 608
Monday - Friday 7:30 AM - 5 PM
New Zealand - Tel: 0800 543 054
Monday - Friday 10:30 AM - 7 PM
This product has the benefit of a limited manufacturer’s warranty. Details of the warranty applicable to this
product and its terms can be found at www.petsafe.net and/or are available by sending a stamped addressed
envelope to PetSafe
®
Ltd. Redthorn House, Unit 9, Chorley West Business Park, Ackhurst Road, Chorley,
Lancashire PR7 1NL, United Kingdom.
