Fit the Training Collar
Important: The proper fit and placement of your training collar is important for effective
operation. The contact points must have direct contact with your dog’s skin on the
underside of his neck.
To assure a proper fit, please follow these steps:
1. Make sure that the training collar is turned off.
2. Start with your dog standing comfortably (
A
).
3. Place the training collar on your pet so that the PetSafe
®
logo is right side
up and the training collar is directly under your dog’s chin. Center the
contact points underneath your dog’s neck,
touching the skin (
B
).
NOTE: It is sometimes
necessary to trim the hair around the contact
points to make sure that contact is consistent.
Longer contact points are also included.
4. Check the tightness of the training collar by
inserting one finger between the end of a contact point and your dog’s
neck (
C
). The fit should be snug but not constricting.
5. Allow your dog to wear the training collar for several minutes then
recheck the fit. Check the fit again as your dog becomes more
comfortable with the training collar.
6. Trim the training collar as follows (
D
):
a. Mark the desired length of the training collar with
a pen. Allow for growth if your pet is young or
grows a thick winter coat.
b. Remove the training collar from your pet and cut
off the excess and seal the edge of the cut collar
by applying a flame along the frayed edge.
Do not shave the pet’s neck as this may increase the risk of skin irritation. The
training collar should not be worn for more than 12 hours out of every 24-
hour period. Leaving the collar on too long could leash to skin irritation.
Connect the Training Collar with the App
1. Your training collar will be partially charged. You’ll want to fully charge it before beginning
training. Press and hold the on/off button to turn on. You will hear a beep and the green LED
will begin blinking. Your training collar is now on.
2. Ensure the BLUETOOTH
®
feature on your smartphone or tablet is turned on.
3. Download the free PetSafe SMART DOG
®
Trainer App.
4. Locate and open the app on your smartphone. Next, choose “Connect to a Collar” and the
SMART DOG Trainer App will locate your collar. Press Connect.
5. Next, you’ll assign a PIN (personal identification number). This is a security feature to ensure
that other devices will not connect to your training collar.
NOTE: The same PIN can be used
on multiple phones in the same household. However, they cannot be used simultaneously. The
SMART DOG Trainer can only operate with one BLUETOOTH
®
connection.
6. Your SMART DOG training collar and app are now ready to use. For easy access to your
app, place it on the home screen of your smartphone.
To Turn the Training Collar Off
1. Press and hold the on/off button until the training collar beeps high to low, and then release.
The red LED will be illuminated during the button press and will turn off when the training
collar turns off.
Quick Tip: When you’re not using the collar, you’ll want to turn it off. This will increase the battery life of
your training collar..
A
B
C
D
Using the App
Tone Button:
Delivers a tone with non-adjustable volume to the collar.
Vibration Button:
Sends 1 non-adjustable level of vibration stimulation to the collar.
Static Button:
Delivers 1–15 levels of static stimulation to the collar that can be
adjusted with the
Static Level Adjuster
.
Remote Icon:
The training buttons are displayed and ready to use. Also indicates
the app is connected to the training collar.
Settings Icon:
Allows you to change settings including button orientation and
primary correction method.
Help Icon:
Provides detailed SMART DOG Trainer App instructions, tips for training
your dog and links to the complete user manual and training videos.
Training Collar Battery Indicator:
Indicates the amount of battery remaining
in the training collar.
NOTE: To extend the life between charging cycles, turn the training collar off when it
is not in use.
Test the Training Collar
We recommend you experience first-hand how the static stimulation functions. Always begin at
the lowest level and increase the intensity up to your personal comfort level.
1. Place one finger over both contact points of the training collar.
2. Hold your smartphone approximately 2 feet from the training collar. Starting at level 1 on the
static level adjuster, press the static button continuously for 1 to 2 seconds. At this level you
may not feel the stimulation.
NOTE: Continuous stimulation will transmit for no more than 10
continuous seconds. To reactivate, release and repress the button.
3. Increase the level on the static level adjuster until the sensation begins to feel uncomfortable.
Marking Positive Behaviors with Tone
You can use the SMART DOG Trainer to either mark positive behaviors or negative behaviors,
but definitely not both! If you decide to use tone to mark positive behaviors, never confuse your
dog by also marking negative behaviors with tone. If you use a PetSafe
®
containment system, you
should only use tone to mark negative behaviors, as your dog is conditioned to associate tone
with a correction if they don’t retreat from their boundary.
If you decide to use tone to mark positive behavior, spend 10 to 15 minutes per day for 2 or 3
days helping your dog to associate the tone with reward and praise. Do this before beginning
training with vibration or static:
1. Push the tone button for 2 consecutive seconds.
2. Release the button and immediately reward your pet with verbal praise, petting or a small
food reward. Spend 3 to 5 seconds on your rewarding.
3. Wait a few minutes and repeat holding the tone button for 2 seconds following with praise.
4. Vary the reward to prevent your pet from anticipating a specific type. This stage of training is
complete when your pet obviously anticipates a reward when he hears the tone.
Find the Best Stimulation Level for Your Pet
Important: Always start at the lowest level and work your way up.
The SMART DOG Trainer has 1 tone, 1 vibration, and 15 static stimulation levels. This allows you
to choose the stimulation level that is best for your pet. We recommend training with tone and
vibration, or the lower levels of static correction when needed. In most cases static levels 1–7 will
be adequate for your training needs. Levels 8–15 are red as a reminder that you are moving to
higher stimulation levels.
Once you have placed the training collar on your pet, it is time to find the “recognition level”. The
“recognition level” is the stimulation level that your dog begins to notice. It should not make your
pet uncomfortable. Your pet should NOT vocalize or panic when receiving stimulation. If this
happens, the stimulation is too high and you need to go back to the previous level.
Follow the steps below to find your pet’s recognition level:
1. Choose the vibration button and press continuously for 1 to 2 seconds.
2. If your pet shows no reaction, repeat this several times before moving to static stimulation.
3. Starting at Level 1 on the static level adjuster, press the stimulation button continuously for
1 to 2 seconds.
4. If your pet shows no reaction, repeat this stimulation level several times before moving up to
the next level.
5. YOUR PET SHOULD NOT VOCALIZE OR PANIC WHEN RECEIVING STIMULATION. IF THIS
HAPPENS, THE STIMULATION LEVEL IS TOO HIGH AND YOU NEED TO GO BACK TO THE
PREVIOUS LEVEL AND REPEAT THE PROCESS.
6. Move up through the static stimulation levels until your pet reliably responds to the stimulation.
7. If your pet continues to show no response at Level 15, check the fit of the training collar.
See “Fit the Training Collar”. You might also want to test it on your hand to ensure the collar
is working.
If all of these steps have been done and your pet continues to show no reaction to the stimulation,
please contact our Customer Care Center.
For additional troubleshooting, to receive a training guide with details on how to train
your dog using your PetSafe training collar, or to download a complete product manual
visit petsafe.net/smartdogtrainer.
