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Please refer to your PetSafe
®
In-Ground Fence
™
product manual for a
complete list of Troubleshooting or visit petsafe.com.
Troubleshooting
Receiver Collar
is not beeping or
correcting.
• Check battery to make sure it is installed properly.
• Check that both lights are lit on the Fence
Transmitter. Refer to In-Ground Fence
™
Operating
and Training Guide.
The Receiver
Collar is beeping,
but the pet is not
responding to the
Static Correction.
• Test the Receiver Collar with the Test Light walking
toward the Boundary Wire.
• If the Test Light flashes, check the fit of the
Receiver Collar.
• Trim your pet’s fur where the Contact Points touch
the neck and/or purchase longer Contact Points by
contacting the Customer Care Center.
• Increase the Static Correction Level.
• Repeat training steps to reinforce training.
• Purchase a stronger Receiver Collar by contacting the
Customer Care Center.
