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Customer Care Center 1-800-732-2677
If the Product is deemed to be faulty within 30 days from date of original purchase, Radio
Systems will organise for a replacement to be sent in advance of returning the faulty Product.
A Post Bag will be included with the replacement Product for the return of the faulty Product.
The Product must be returned within 7 days of receiving the replacement. If the Product is
deemed to be faulty after 30 days from the date of original purchase, the consumer will be
required to return the Product to Radio Systems at the consumer’s own expense. Radio
Systems will test and replace the faulty unit or its components and return to the consumer free
of charge, provided the Product is within its said warranty period. This warranty is in addition
to other rights and remedies available to you under the law. Radio Systems goods come with
guarantees that cannot be excluded under the Australia Consumer Law. You are entitled to
a replacement or refund for a major failure and for compensation for any other reasonably
foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the
goods fail to be of acceptable quality and the failure does not amount to a major failure.
Should you have any queries or require any further information, please contact our Customer
Care Center on 1800 786 608 (Australia) or 0800 543 054 (New Zealand).
Optional Treat Dispenser Wall Mounting
A mounting template is located on the back cover of this guide. In order to ensure stability
when mounting the Treat Dispenser, be sure to follow all instructions.
Note: It is important
that the Treat Dispenser is level when mounted. Follow leveling instructions if mounting about
floor level. Be sure to use the included anchors if there is no stud to avoid damage to your
wall or the Treat Dispenser.
1. If mounting the Treat Dispenser at floor level fold at the line shown on the template
(located on the back cover of this guide).
2. Place the fold flush with the floor and place removable tape on the template so it doesn’t
move during drilling.
3. If mounting on the wall above floor level, pick your desired location. Hold a level at the top
of the template and lightly mark with pencil. Align the template top to the pencil marks and
use removable tape to keep the template in place during drilling.
4. If mounting the Treat Dispenser into a stud, use a 3/32” drill bit.
5. If using the included wall anchors to mount the Treat
Dispenser, use a 1/4” drill bit.
6. Remove the template and install wall anchors in the holes.
7. Tap wall anchors flush with a hammer if necessary.
8. Place the screw in the standoff and screw into the anchors
or wall stud (
3A
), making sure the standoff is flush against
the wall.
Note: It is necessary to use the screws AND the
standoffs to allow enough space for the Hopper lid to open
when filling the Treat Dispenser.
WALL
3A
