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Customer Care 1 (800) 732-2677
Accessories
To purchase additional accessories for your PetSafe
®
Pawz Away
®
Threshold Pet Barrier, visit our website at www.petsafe.com to locate a retailer
near you or for a listing of Customer Care Center telephone numbers in your area. The PetSafe
®
Pawz Away
®
Threshold Transmitter is compatible with
PetSafe
®
Pawz Away
®
receiver collars and PetSafe
®
YardMax
®
receiver collars.
Troubleshooting
Threshold transmitter does
not appear to work.
• Press the mode button and verify that the green LED light turns on when the button is pressed.
Check that the low battery light is not flashing red.
• Check/replace the batteries in the threshold transmitter and the receiver collar.
• Move the receiver collar closer to the transmitter to test the operation.
• If you hold the mode button for longer than 5 seconds, the transmitter will turn off.
Barrier area range is too low.
• Check/replace the batteries in the receiver collar and the transmitter.
• Adjust the threshold transmitter level to increase the barrier area size.
Barrier area range is too high.
• Adjust the threshold transmitter level to decrease the barrier area size.
