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Customer Care 1 (800) 732-2677

Welcome

You and your pet were made for each other. Our aim is to help you have the best companionship and the most 
memorable moments together. Your new pet fountain is designed to entice your pet to stay hydrated and healthy.
We know that safe pets make happy owners. Before getting started, please take a moment to read through the 
important safety information. If you have any questions, please don’t hesitate to contact us.

Hereinafter Radio Systems Corporation and any other affiliate or Brand of Radio Systems Corporation may be 
referred to collectively as “We” or “Us”.

IMPORTANT SAFETY INSTRUCTIONS

Explanation of Attention Words and Symbols used in this Product Manual

This is the safety alert symbol. It is used to alert you to potential personal injury hazards. Obey all 
safety messages that follow this symbol to avoid possible injury or death.

WARNING indicates a hazardous situation which, if not avoided, could result 
in death or serious injury.

CAUTION, used with the safety alert symbol, indicates a hazardous situation 
which, if not avoided, could result in minor or moderate injury.

CAUTION, used without the safety alert symbol, indicates a hazardous 
situation which, if not avoided, could result in harm to your pet.

NOTICE is used to address practices not related to personal injury.

When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, 
electric shock and/or injury to persons, including the following: 
• Read all instructions before using this product.
• To reduce the risk of injury, close supervision is necessary when an appliance is used by or near children.
• To protect against electric shock, do not place electrical power cord or plug in water or other liquids.
• Do not operate any appliance if it has a damaged electrical power cord or plug, or if it is malfunctioning or has 

been damaged. Call the Customer Care Center immediately for further instructions.

• To reduce the risk of electric shock, do not place or store an appliance where it can fall or be pulled into a bathtub 

or sink.

• Always unplug any appliance when not in use, before putting on or taking off parts and before cleaning.
• Do not use an appliance for anything other than its intended use.
• If the plug of this device gets wet, turn off the electricity to that electrical outlet. Do not attempt 

to unplug.

• Examine this appliance after installation. Do not plug into electrical outlet if there is water on the electrical power 

cord or plug.

Summary of Contents for Drinkwell Butterfly

Page 1: ...PWW00 16928 PetSafe Drinkwell Butterfly Pet Fountain Please read this entire guide before beginning Quick Start Guide ...

Page 2: ...the safety alert symbol indicates a hazardous situation which if not avoided could result in harm to your pet NOTICE is used to address practices not related to personal injury When using electrical appliances basic safety precautions should always be followed to reduce the risk of fire electric shock and or injury to persons including the following Read all instructions before using this product ...

Page 3: ...d to remove the plug from the electrical outlet To unplug grasp the plug not the electrical power cord To avoid the possibility of the plug or electrical outlet getting wet the electrical outlet should always be above the level of the fountain If an extension cord is necessary an extension cord with a proper rating should be used The electrical use of this appliance is 2 5 watts The use of attachm...

Page 4: ...4 Customer Care Center 1 800 732 2677 In the Box Bowl Upper Tray Butterfly Topper Pump Foam Filter Carbon Filter Filter Housing Top Filter Housing Base Adaptor ...

Page 5: ...y residue from the manufacturing process 1 Take the pump apart by first removing the blue faceplate Use your finger to pull up on the small tab 3 3 Use a fingernail to pull out the impeller which is held in place magnetically Clean the pump parts with warm water and soap Reassemble the pump by first inserting the impeller Then replace the stator and faceplate 4 4 Place the pump into the foam filte...

Page 6: ...hrough the raised post and out the notch on the base of the bowl 7 Remove the extra slack from the cord and push the rubber seal firmly into the raised post Refer to image 6 8 8 Rinse the carbon filter thoroughly under cold water to remove any loose carbon dust Open the filter housing and rinse both parts under water Insert the filter into the filter housing base with the larger side facing down A...

Page 7: ...w without it 11 Attach the upper tray to the bowl by aligning it over the filter housing Press down on both sides to secure the locking tabs Note The water outlet on the tray will face the back of the bowl The PetSafe logo indicates the front of the bowl Locking Tab Water Outlet 11 13 13 Pick up the pet fountain by the bowl and place it in the desired location Make sure the electrical power cord t...

Page 8: ...OTE Do not place the adaptor or pump in the dishwasher Replacement Parts and Accessories Replacement parts or accessories for your fountain can be purchased by visiting www petsafe com or by contacting our Customer Care Center at 1 800 732 2677 Filter subscriptions now available Get fountain filters automatically and conveniently delivered right to your door when you need them Free shipping and 5 ...

Page 9: ...d accepts no liability for determining suitability in individual cases 3 No Unlawful or Prohibited Use This product is designed for use with pets only This product is not intended to harm injure or provoke Using this product in a way that is not intended could result in violation of Federal State or local laws 4 Limitation of Liability In no event shall Radio Systems Corporation or any of its asso...

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