Cleaning the basket:
For Cascade systems with an attached strainer pot.
The strainer basket in the priming pot should be inspected and cleaned at least one (1) time
per week, more often if excessive debris is present in the operating environment.
1. Turn off your pump and disconnect from the electrical source by unplugging or turning off
the breaker.
2. If you have a ball valve placed at the return side of your pump, be sure to close the valve to
prevent backflow.
3. Remove the lid by holding the tabs and turning counter clockwise. Take care if the lid is too tight.
Slightly bumping the tabs may aid in releasing the grip. Remove the lid and clean out the basket.
It is recommended to clean out the basket using a sprayer on a garden hose and a brush as needed.
Do not hit the basket on any hard surface as this will weaken and damage the basket.
4.
Reinstall the basket.
5.
Fill priming pot (basket section) with water.
6.
Replace the lid securely.
7.
Open ball valve (if present).
8.
Connect power and start the pump.
If your pump has low incoming water flow at start up, ensure water continues to flow
into the pump. Full flow should be obtained within three (3) minutes with continual
water flow
into the pump. If at anytime water stops flowing, turn the pump off
immediately. Refer to page 3 for further details.
If the pump runs dry, the volute (main pump housing) may be hot, allow the pump a
minimum of one hour to cool before opening the pipe or pump. The volute housing or
strainer pot (if attached) should be cool to the touch before opening. Danger of burn if
opened when hot.
Seals and Bearings:
Pump seals and bearings experience normal wear and degrade over time. It is recommended to change
pump seals every three (3) to four (4) years for fresh water applications and every year for salt water
applications. The frequency of replacement will be determinate upon environment and water quality. If
leakage is noticed at anytime, check troubleshooting tips and contact us for parts and advice. If the pump
becomes abnormally noisy, this could be a sign that the bearings are failing and need replacement. There
are a few options for repair when an issue occurs.
1. Contact PerformancePro Pumps to obtain a return authorization and ship the pump to us for
repair.
2. Contact PerformancePro Pumps for a list of authorized motor repair centers near you. Note that this
option may not honor any warranty but may provide a good alternative.
3. If you are mechanically minded, the option to order bearings and a seal kit from PerformancePro Pumps
or your local dealer is available for you to perform the repair.
For questions or support contact:
Parts and Service Dept. Ph: (503) 356-5888 E: [email protected]
Maintenance
MAINTENANCE
7
WARNING