Perfect Sun WOLFF 24D Quick Start Manual Download Page 4

Proudly manufactured in the U.S.A.

Record this information for ease of service:

Date of purchase:

Bench serial number:

Canopy serial number:

Perfect Sun® 18 MONTH WARRANTY

Your 

Perfect Sun®

Dealer, through a manufacturer’s warranty, warrants your tanning unit to

be free of structural defects in material and workmanship, under normal use, for its lifetime.
Your 

Perfect Sun®

Dealer will, at its discretion, repair any structural defect which materially

affects the performance of the tanning unit, or replace the tanning unit.

For eighteen (18) months following the shipping date of your tanning unit, your 

Perfect

Sun®

Dealer will provide replacements for parts that prove to be defective in material or

workmanship. Fluorescent lamps, and lamp starters are warranted against manufacturer’s
defects for a period of ninety (90) days following the shipping date of your tanning unit.
Acrylics will be warranted against manufacturer’s defects for a period of 1 year (prorated).

Labor costs associated with repair or replacement work covered by this warranty will be
reimbursed for repair or replacement work required to be performed for a period of six (6)
months following the shipping date of your tanning unit. All such warranty service must be
performed by an authorized 

Perfect Sun®

service person. All labor charges must be author-

ized by your 

Perfect Sun®

Dealer prior to the start of repairs and must not exceed the estab-

lished rates and time allotment policies established by your 

Perfect Sun®

Dealer. If your tan-

ning unit must be returned for service, all freight charges shall be at your expense.

Normal wear and tear, damage from misuse or abuse, damage incurred in transit or damages
resulting from unauthorized repairs or modifications are not covered by this warranty.
Warranty coverage does not include cosmetic abnormalities such as scratches, nicks, dents,
or other cosmetic changes that do not materially interfere with the function of the tanning
unit.

THIS STANDARD 18 MONTH WARRANTY IS EXPRESSLY MADE IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WAR-
RANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,
WHICH ARE HEREBY DISCLAIMED. No one has the authority to change or modify this
Standard 18 Month Warranty in any respect. To obtain service under this Standard 18 Month
Warranty, contact your authorized 

Perfect Sun®

Dealer.

IN NO EVENT SHALL YOUR DISTRIBUTOR OR THE MANUFACTURER BE LIABLE AT
LAW OR IN EQUITY FOR ANY LOSS, LIABILITY, DAMAGE OR EXPENSE IN AN
AMOUNT IN EXCESS OF THE PURCHASE PRICE RECEIVED, OR FOR LOSS OF USE OR
PROFITS, LOSS OF TIME, INCONVENIENCE, RENTAL OR SUBSTITUTE PRODUCTS,
LOSS OF BUSINESS, LOSS OF INCOME, OR ANY OTHER INCIDENTAL, INDIRECT, SPE-
CIAL OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or limita-
tion of incidental or consequential damages, and the above limitation or exclusion will not
apply to residents of some states. This Standard 18 Month Warranty gives you specific, legal
rights and you may have other rights which may vary from state to state.

Contact your 

Perfect Sun®

Dealer for the authorized Service Center nearest you. This war-

ranty is serial number specific and only applies to tanning units purchased through an
authorized 

Perfect Sun®

Dealer. This warranty is extended to the individual or legal entity

whose name appears on the original sales document and may not be transferred to any other
individual or legal entity. This warranty is void if the tanning unit is modified in any manner
from its original design.

To file a Warranty Claim, please follow these steps:

1. Locate the silver serial number label, located on the back of

the unit near the power cord on the canopy. Identify the 

serial

number

and 

model number

of the unit.

2. Proof of purchase must be provided before any claim will be

considered.

3. Contact your Perfect Sun® Dealer.

4. If it is determined that a defective part needs to be replaced,

your Perfect Sun® Dealer will arrange for the pick-up or ship-
ment of the replacement part.

If you did not find the solution to your problem above, contact your

place of purchase for additional assistance

Problem

Troubleshooting

Solution

Sunbed not tanning

1. Clean sunbed, see 

Thorough Periodic Cleaning

.

2. Ensure supply voltage is between 208 and 230V AC.
3. Replace lamps if lamp hours are greater than 800hrs.
4. Replace acrylic.

Lamps fail to light and timer display is blank

1. Check source of AC power. Reset circuit breaker or replace

fuse if necessary.

2. Make sure the unit is plugged into outlet.
3. Make sure canopy to bench cord is properly connected.

One or more lamps fail to light

1. Check that lamp is installed correctly.
2. Switch unlit lamp with a lamp that lights. If the new lamp

lights and the old lamp still does not, replace old lamp.

The canopy will not stay up

NOTE:

Gas springs are manufactured to hold the canopy in its

fully open position as well as allow it to rest fully closed. If
left open for an extended period of time some creep down
may occur. This is considered normal. Keep the unit closed
when not in use. If the canopy will not stay fully open when
raised...

1. Raise and lower the canopy a few times to lubricate gas

spring internal seals.

2. Replace gas springs.

Sunbed does not stay lit

Check source of AC power. Reset circuit breaker or
replace fuse if necessary.

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