38
39
We ask you not to return the appliance carriage forward.
NOTE:
Replacement of an appliance takes place within the original warranty
period. In this case, the warranty period will not be extended but also end
36 months after the date of purchase.
Service portal: www.aquarius-service.com
If you have any unanswered questions, you may call our free hotline any
time: 00800-36463600. Please hold the date of purchase and article number
of your appliance ready. The latter is to be found directly on your appliance.
11. Warranty and Service
As manufacturer, we are responsible for the quality and functionality of our
products. For this appliance, we provide a
36-month warranty with effect
from the date of purchase.
Within this warranty period, we will, at our sole option and free of charge,
remedy all defects based on material or manufacturing faults either by repair
or replacement of the appliance.
Please retain your
original receipt or invoice
for a possible warranty case.
NOTE:
Please observe that our warranty will lapse in the case of misuse or
improper use of the appliance, non-compliance with the valid safety precau-
tions and information stated on the type plate, as well as intervention by
persons not authorized by us.
Moreover, the following shall be excluded from warranty:
Components
subject to normal wear and tear
(e.g. replacement parts
such as the shaving foil or cutter block)
affecting the usability of the
appliance insignificantly only.
Any use for commercial purposes, insufficient maintenance as well as the use
of any parts other than the original spare parts will also void the warranty.
Our manufacturer’s warranty will not limit the statutory warranty period of
the rendering party.
How to proceed in the case of a defect:
1. The first step involves reviewing the
troubleshooting section on
page 35
of this booklet.
2. If your problem is not described here, our
service portal www.aquar-
ius-service.com
provides you with the 24-hour possibility to enter into
dialogue with us and get detailed information reading the FAQs.
3. If you are now convinced that it is not an operating error but a warranty
case, you can print your
free return ticket
quickly and easily. Please
enclose the proof of purchase with the parcel and return your defective
appliance including the printed label postage paid.
