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LED meaning

Trouble shooting:

The WiFi connection to the home router is working. The connection to the Pentair server has not been set up.
- Make sure your device is ON and connected to internet.
- The Gateway is automatically configured, provided the DHCP server of your internet home router is activated 
(in the vast majority of cases, the DHCP server is activated by default on the installation of your internet home 
router). This function can be accessed via the management menu of your internet home router. Refer to your 
internet access provider for more details. The Gateway uses the TCP 8883  & 443 port. Make sure that those 
ports are open towards the outside.

The WiFi connection to the home router is not working.
- Make sure your device is ON and the WiFi is activated.
- Restart provisioning between the Gateway and the home router.

You have just longly pressed the button.
- Proceed to WiFi provisioning (see following page).
- To exit WiFi provisioning mode before 5 min, press the button more than 1 sec again.

You just made a short press on the button.
- Proceed to Pentair’s device pairing (see p8).
- To exit pairing mode before 5 min, press the button less than 0.3 sec again.

An automatic update has failed. Wait for the status to change, Gateway will automatically reattempt an update.
If this status doesn’t disappear after 30 minutes, check that your internet connection is functioning properly 
and if necessary, contact Pentair technical support on [email protected].

An automatic update is in progress.  

!! Do  not unplug the USB (shut down) during that process !!

- Wait for the status to change (this may take some minutes).

WiFi provisioning :

Pairing :

Firmware up-date:

Micro cut-off 2 sec spaced = WiFi OK, but no connection to the server

Flashing = no connection to the WiFi

Flashing = automatic firmware update (wireless) in progress

Slow flashes = the automatic (wireless) update has failed

Permanent (time out 5 min) = Long button pressed for WiFi provisioning.

Alternative permanent fast blinking (time out 5 min)
= Short button pressed for pairing (to Speedeo Connect for ex)

Summary of Contents for SB-PF-GTW-001

Page 1: ...1 INSTALLATION AND USER MANUAL SB CU IMP 070A SB PF GTW 001 PentairHomeApp IMPORTANT SAFETY INSTRUCTIONS READ AND FOLLOW ALL INSTRUCTIONS SAVE THESE INSTRUCTIONS GATEWAY...

Page 2: ...metry 40 at 40 C Power supply 5 0V 1 0A Maximum operating altitude 2000 m Weight without power supply 0 1 kg Watertightness IP 20 Consumption 1W Specifications of 230 V USB power supply VEL05US050 EU...

Page 3: ...DO NOT DISMANTLE OR OPEN THE POWER SUPPLY RISK OF ELECTRIC SHOCK or electrocution WARNING Before installing this product read and follow the warnings and instructions of this guide Failing to follow t...

Page 4: ...of the device USB USB cable Gateway Gateway Pairing WIFI Connexion Home router internet provider Gateway compatible devices Antenna Green Led Button Red Led USB connector 4x anti slip feet PNR ID Manu...

Page 5: ...your installation in a few minutes The controls sent via the App are effective in a few seconds Place the Gateway indoors in a dry and well ventilated area far away from any heat sources After optimi...

Page 6: ...o exit WiFi provisioning mode before 5 min press the button more than 1 sec again You just made a short press on the button Proceed to Pentair s device pairing see p8 To exit pairing mode before 5 min...

Page 7: ...r Home App and have created your account 2 Place your Gateway within range of your WiFi home router 3 Give a long push 1 sec on the button The red LED will steady light You will now have 5 minutes to...

Page 8: ...Bluetooth connection is on Your Gateway will be discoverable as PNRXXSGWXXXXXXXXX Select it 6 Continue the flow of menus by selecting your WiFi network and populate the credentials asked and continue...

Page 9: ...menu and select Gateway then valid or launch the pairing procedure depending user interface type 4 Within the 5 minutes duration as soon as the LEDs stop flashing Gateway and device are successfully...

Page 10: ...tzerland www pentairpooleurope com Copyright Limited Licence except as specifically permitted herein no portion of the content of this document may be reproduced in any form or by any means without th...

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