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4

Pump
Servicing

electrical components of the
pump. Starting with the power
cord, inspect for cuts or nicks
in the insulation. If the cord is
damaged, it must be replaced!

9. Using the ohmmeter, check

the resistance of the motor
windings by connecting one
lead clip to each electric “flat”
prong on the power cord plug.
The ohmmeter should be on
R x 1 setting. 

To check for ground, place the
ohmmeter on R x 100k, 
connect one lead clip to the
“round” ground prong on 
the power cord and touch the
other lead clip to each 
“flat” prong individually. If
the reading is other than
infinity (

on the ohmmeter

scale), a leakage through
stator insulation or moisture in
the windings is occurring and
the pump must be replaced.

WARNING: Before handling
these pumps and controls,
always disconnect the power
first.

Do not smoke or use sparkable
electrical devices or flames in a
septic (gaseous) or possible 
septic sump

.

Pump does not run or hum.

1. Line circuit breaker may be

off, blown or loose.

2. Water level in sump may be

too low. Run in more water.
Turn on level is 12 to 13 
inches above sump bottom.

3. Pump and/or switch cord plug

may not be making contact 
in receptacle.

Read the following instructions
carefully before replacing any
parts. Reasonable care and safe
methods should be practiced.
Check local codes and
requirements before installation.
Only competent electrician
should make the installations.

Servicing should be performed
only by knowledgeable pump 
service contractors or authorized
service stations.

1.

WARNING:

Always disconnect

the pump from power source
before handling or making any
adjustments. Always wear 
rubber boots when there is
water on the floor and you
must unplug the pump.

2. Before removing pump from

sump for repair, check if the
trouble could simply be a
blown fuse, tripped circuit
breaker, or a power cord 
not completely inserted into
the receptacle.

3.

NOTE:

Automatic thermal

overload protects the sealed-
in-oil motor.  Running dry will
overheat the motor and 
activate the overload protector
until the unit cools.

4. If the unit is being operated

by the optional float control or
diaphragm switch, unplug the
pump from the piggyback
receptacle and plug the pump
directly into the power source.
If the pump starts each time it
is plugged directly into the
receptacle and does not start
each time when plugged into
the piggyback switch with 
the float raised up (or the 
diaphragm switch pressed in)

to a start position, replace the
complete piggyback switch 
assembly and retest with 
new assembly.

5. If pump fails the above two

steps, unplug and pull the
pump from the sump by the
handle. Sandblast, if possible,
any dirt or trash from the
outside of the pump before
proceeding.

6. Check for an obstruction in the

impeller cavity by laying the
pump on its side and removing
the 5 screws (20) to remove
the plastic base (18 & 19). If
the impeller does not rotate
freely, clear the impeller 
and cavity walls before 
reassembling the base. 
Repeat Step 4.

7.

Air Locking: 

A sump pump is

said to be air locked if air traps
in the pump and it cannot get
out, thus preventing pump
from  operation. Hydromatic
sump pumps have a small air
vent hole in the impeller cavity
to let out trapped air. If the
hole becomes plugged, pump
may air lock. To break the air
lock, use a small screwdriver
to clear the hole in the impeller
cavity. As a secondary 
precaution in installations of
this type – 

1

8

" hole should be

drilled in the discharge pipe
below the check valve. 
The check valve should be 
12 to 18 inches above pump
discharge. Do not put check
valve directly into pump 
discharge opening.

NOTE: In sumps where the
pump is operating daily, air
locking rarely occurs.

8. If the above tests have not

resolved the problem, the
problem may be in the 

Pump
Troubleshooting

Summary of Contents for Hydromatic SW25/33

Page 1: ...SW SD VS25 33 SW25 33 SD25 33 VS25 33 NOTE To the installer Please make sure you provide this manual to the owner of the pumping equipment or to the responsible party who maintains the system Pump In...

Page 2: ...e strictly adhered to Do not install pump in location classified as hazardous per N E C ANSI NFPA 70 1999 Failure to heed above cautions could result in injury or death General Information Pump Warnin...

Page 3: ...recommended that the pump s be cycled every month to ensure pumping system is working properly when needed NOTE The Q Alert alarm panel is for indoor use only For applications and products contact yo...

Page 4: ...wn fuse tripped circuit breaker or a power cord not completely inserted into the receptacle 3 NOTE Automatic thermal overload protects the sealed in oil motor Running dry will overheat the motor and a...

Page 5: ...be clogged Remove pump and clean out openings 4 Impeller or volute openings may be plugged or be partially plugged Remove the pump and clean per maintenance instructions 5 Pump impeller may be partial...

Page 6: ...TE TO O W N E R R E P A I R S T A T I O N Clip on dotted line and attach to Warra nty Repa ir Repo rt The clippe d portio n must be attach ed in order to for repair s to be S P M A C er tif ie d 31 30...

Page 7: ...25 Stator 1 3 HP 14590 001 1 1 26 Rotor 1 4 HP Shaft Bearing 14581 101 1 1 26 Rotor 1 3 HP Shaft Bearing 14590 010 1 1 27 Housing Motor 8507 013 1 1 29 Shaft 5482 001 1 1 30 31 Cord Power SD25A1 10 1...

Page 8: ...and shipping charges associated with this warranty and must request warranty service through the installing dealer as soon as a problem is discovered No request for service will be accepted if receive...

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