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horNET Wi-Fi USB Lite (P 6122-07) 

 

19 

Troubleshooting 

This section describes methods that can be used to solve problems, which may appear during 
the  installation  and  operation  of  the  wireless  network  adapter.  Please  read  the  description 
below for troubleshooting. 
 

The application does not detect the wireless network adapter.

 

 

Make sure the adapter has been installed correctly. 

 

Make sure  drivers  and the  application  have  been  installed correctly, and  are compatible 
with your hardware. 

 

Cannot connect to a wireless network.

 

 

Make sure the access device (access point, router, etc.) is in range. 

 

Make  sure  connection  settings  (e.g.  SSID  or  authentication  settings)  are  configured 
correctly. 

 

Make sure that no equipment which may cause radio frequency interference is located in 
the  vicinity.  Equipment  such  as  mobile  phones,  microwave  ovens,  etc.  may  degrade 
wireless connection quality. 

 
If  problems  which  are  not  addressed  in  this  section  occur,  please  look  for  a  solution  at 
www.pentagram.eu or contact an authorized PENTAGRAM service dealer. 

Summary of Contents for horNET Wi-Fi USB Lite

Page 1: ...2007 08 21 User Manual PENTAGRAM horNET Wi Fi USB Lite P 6122 07 For the latest versions of manuals drivers and software visit www pentagram eu ...

Page 2: ...All information and technical specifications provided in this manual are subject to change without notice and or indication 2007 PENTAGRAM All rights reserved Unauthorized duplication and copying prohibited ...

Page 3: ...NTS INTRODUCTION 5 PACKAGE CONTENTS 5 REQUIREMENTS 5 INSTALLING THE ADAPTER AND SOFTWARE 6 WIRELESS ADAPTER CONFIGURATION 8 PROFILE TAB 8 LINK STATUS TAB 14 SITE SURVEY TAB 15 STATISTICS TAB 16 ADVANCED TAB 17 ABOUT TAB 18 TROUBLESHOOTING 19 ...

Page 4: ...horNET Wi Fi USB Lite P 6122 07 4 ...

Page 5: ...s With a rich feature set it can also interoperate with 802 11b 11 Mbps products in home or office environments and with public hotspots Regardless of the mode your data remain secure thanks to robust WPA encryption Package contents 1 PENTAGRAM horNET Wi Fi USB Lite P 6122 07 network adapter 2 USB Cable 3 CD with drivers software and manuals 4 Quick installation instructions If any of the package ...

Page 6: ...ista you may also need to click Run SETUP EXE when the AutoPlay dialog box appears If the program does not start automatically click Start and then select Run In the box that appears type X setup exe where X is the letter assigned to your CD ROM drive 2 Select Install Driver to run the installer 3 Read the license agreement and click Yes to proceed with the installation 4 Windows 98 Me 2000 XP 200...

Page 7: ...ying Please plug in the RT7x Wireless LAN Card on your computer Connect the adapter to an available USB port on the PC Under Windows Vista the Found New Hardware dialog may appear Select Ask me again later 7 Select Yes I want to restart my computer now close all open applications and then click Finish If no options are available in the dialog box click Finish to complete driver and software instal...

Page 8: ... or public hotspots The profiles can be activated as required Profile Name Displays the connection profile name Icon background colors in this column have the following meanings Green the connection has been established successfully using the selected profile Red the connection has not been established successfully using the selected profile SSID Shows the wireless network service set identifier S...

Page 9: ...tween a wireless network and a wired network using an access point The Ad hoc mode supports peer to peer communications between two wireless network devices without using an access point Preamble Select the preamble length i e Auto Long or Short Ad hoc wireless mode Select the protocol to be used for ad hoc connections i e 802 11 B only 802 11 B G mixed or 802 11 G only TX Power Set the signal tra...

Page 10: ...nel independent of the 802 11 wireless communications channel Encryption Select None or WEP WEP Key 1 4 When you select WEP encryption or Shared authentication without 802 1x you need to enter a correct WEP key If a 64 bit WEP key is used enter 10 hexadecimal characters or 5 ASCII characters If a 128 bit WEP key is used enter 26 hexadecimal characters or 13 ASCII characters Show Password Select th...

Page 11: ...ion Identity Enter your identity for the LEAP authentication service Password Enter your password for the LEAP authentication service Show Password Select this box if you do not want password characters to be replaced with Authentication Type WPA WPA PSK WPA2 or WPA2 PSK Authentication Type Select WPA WPA PSK WPA2 or WPA2 PSK Encryption Select the encryption method to be used TKIP Temporal Key Int...

Page 12: ...lient side and server side certificates and can be used to dynamically generate user session based WEP keys to secure further communications between a wireless network client and the access point TTLS Tunneled Transport Layer Security uses certificates and two way client and network authentication and the data required for authentication are transferred using an encrypted channel Unlike EAP TLS EA...

Page 13: ... or trusted certification authorities Use certificate chain Select this option to enable the certification feature Certificate issuer Select the server which acts as the certificate issuer Allow intermediate certificates Select this option to allow the use of intermediate certificates These certificates must be located on the certification chain between the server certificate and the server select...

Page 14: ... Displays the current connection status and Channel Link Speed Tx Mbps shows transmit data rate in megabits per second Mbps Rx Mbps shows receive data rate in megabits per second Mbps Throughput Tx Kbps shows transmit data rate and Rx Kbps shows receive data rate in kilobits per second kbps Link Quality Shows link quality as a percentage bar 0 100 Signal Strength Shows signal strength as a percent...

Page 15: ...cryption used Authentication Shows the authentication method used Network Type Shows the wireless network type Infrastructure or Ad hoc Rescan Click this button to rescan for available wireless networks Connect Select a wireless network from the list and click this button to connect to the network This tab cannot be used to connect to a network which uses authentication You need to create a profil...

Page 16: ...edgement after all retries RTS Frames Successfully Receive CTS shows the number of RTS Request To Send frames which received responses in the form of CTS Clear To Send frames RTS Frames Fail To Receive CTS shows the number of RTS Request To Send frames which did not receive responses in the form of CTS Clear To Send frames Receive statistics Frames Received Successfully shows the number of frames ...

Page 17: ...d frames Tx Rate Allows the transmit rate to be changed manually Default value Auto Tx Burst Selecting this mode may accelerate frame transmission Enable TCP Window Size Selecting this feature may improve TCP performance on wireless connections Fast Roaming at Switchover between access points will occur when the current access point s minimum signal strength threshold set in this field is exceeded...

Page 18: ...onfig application Driver Version Shows the current driver version Date Shows the application driver release date EEPROM Version Shows the current EEPROM revision IP Address Shows the adapter s current IP address Sub Mask Shows the adapter s current subnet mask Phy_Address Shows the adapter s physical address MAC Default Gateway Shows the adapter s default gateway ...

Page 19: ...n have been installed correctly and are compatible with your hardware Cannot connect to a wireless network Make sure the access device access point router etc is in range Make sure connection settings e g SSID or authentication settings are configured correctly Make sure that no equipment which may cause radio frequency interference is located in the vicinity Equipment such as mobile phones microw...

Page 20: ...horNET Wi Fi USB Lite P 6122 07 20 NOTES ...

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