horNET Wi-Fi USB Lite (P 6122-07)
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Troubleshooting
This section describes methods that can be used to solve problems, which may appear during
the installation and operation of the wireless network adapter. Please read the description
below for troubleshooting.
The application does not detect the wireless network adapter.
•
Make sure the adapter has been installed correctly.
•
Make sure drivers and the application have been installed correctly, and are compatible
with your hardware.
Cannot connect to a wireless network.
•
Make sure the access device (access point, router, etc.) is in range.
•
Make sure connection settings (e.g. SSID or authentication settings) are configured
correctly.
•
Make sure that no equipment which may cause radio frequency interference is located in
the vicinity. Equipment such as mobile phones, microwave ovens, etc. may degrade
wireless connection quality.
If problems which are not addressed in this section occur, please look for a solution at
www.pentagram.eu or contact an authorized PENTAGRAM service dealer.