SERVICE POLICY
Pem-Tech has service facility at the factory. For all the repairs contact at
our toll free number 1-800-379-3894 or visit our website
For all repairs call us for a Return Material Authorization number (RMA).
Inform us briefly the nature of the problem and obtain shipping address.
Properly pack the equipment before shipping. Also include your complete
shipping address and contact name and phone number.
For non-warranty repairs you must provide the limit to repair costs. State
if a quote for repair cost is required before you can authorize the repair
cost. For this an additional charge may be applicable.
NOTE:
1.
For all the repairs under warranty, serial number must be legible on
the items being repaired.
2.
Shipping point is FOB Houston.
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