30
Troubleshooting
If there are problems with the camera operation, check the tables below. If
the problem persists, please contact the agent who supplied the product.
Digital Day&Night Dome Camera
Problems
Nothing appears on the
screen.
The video image is not
clear.
The screen is dark.
There is a problem with
the camera operation.
The camera surface is
too hot and black stripes
appear on the screen.
• Check the power connection.
• Check the video signal line connection.
• Make sure that the lens is clean.
Clean the lens with a clean lint free cloth or
brush.
• Adjust the contrast control on the monitor.
• Make sure that the screen is not exposed
directly to a bright light.
Re-position the camera if necessary.
• Adjust the contrast control of the monitor.
• If there is an intermediate device, set the75ohm
Hi-z correctly, and also check the connections.
• If necessary, adjust the brightness level.
• Check if an appropriate power source to
the camera complies with the manufacturer's
standard requirement, or if the voltage is
fluctuating. Check for ground loops.
Troubleshooting
31
Digital Day&Night Dome Camera
Problems
The MOTION
DETECTION function is
not working.
Colors are not quite
right.
The screen is
flickering.
L/L mode isn't able to
be selected.
L/L mode is not
available.
COLOR mode is not
working.
SENS-UP function is not
working.
• Check if 'MOTION DETECTION' mode is
turned on.
• Check the setting of the MD AREA.
• Check the 'WHITE BAL' setting.
(Please refer to page 19)
• Check if the camera is facing directly into
sunlight or fluorescent light.
• Have you connected your camera to DC power
source? Connect it to AC power source.
• Check the frequency of power supply
(60Hz for NTSC, 50Hz for PAL).
• Check if the AGC menu is set to the OFF
position.
• Check if the AGC menu is set to the OFF
position.
• Check if the SHUTTER menu is set to
MANUAL mode.
Troubleshooting
