GB 19
General
If you notice a crack in the glass top (however small), switch the hob
off immediately, unplug the hob, turn off the (automatic) fuse switch(es)
in the meter cupboard or, in the event of a permanent connection,
set the switch in the power supply lead to zero.) Contact the service
department.
Troubleshooting table
If the appliance does not work properly, this does not always mean that
it is defective. Try to deal with the problem yourself first by checking
the points mentioned below or check for more information the website
‘www.pelgrimservice.nl’.
Symptom
Possible cause
Solution
A slight smell is noticeable
the first few times the hob is
used.
The new appliance is heating
up.
This is normal and will
disappear once it has been
used a few times. Ventilate
the kitchen.
You can hear a ticking sound
in your hob.
This is caused by the
capacity limiter on the front
and back zones. Ticking can
also occur at lower settings.
Normal operation.
A cooking zone suddenly
stops working and you hear
a signal.
The preset time has ended.
Switch the bleep off by
touching any button.
The hob is not working
and nothing appears in the
display.
There is no power supply
due to a defective cable or a
faulty connection.
Check the fuses or the
electric switch (if there is no
plug).
A fuse blows as soon as the
hob is switched on.
The hob has been wrongly
connected.
Check the electrical
connections.
Fault code E2.
The hob has overheated.
Let the hob cool down and
then use a lower setting.
Fault code ER22.
The control panel is filthy or
has water on it.
Clean the control panel.
Fault code
.
You accidentally touched two
or more buttons at the same
time or there is an object on
the control panel.
Only touch one button at the
same time/remove the object.
FAULTS
