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Document Number: PD196-104 Rev 1
PROBLEM
CHECK
No Picture on Screen, No Sound from
Speakers
•
Make sure the TV set is powered – Power
indicator is Red.
•
Turn on the TV using the “ON/OFF”
power button.
No Picture, Sound OK
•
Check the Brightness setting of the TV.
•
Internal LCD panel lamps may have
failed.
•
If a secondary source is selected, verify
the Video input signal is connected.
Picture OK, No Sound
•
Check the Volume settings.
•
Verify the Sound has not been muted.
•
Verify the pillow speaker is connected
with the pillow speaker volume wheel
adjusted for proper sound.
•
If a secondary source is selected, verify
the audio input signal is connected.
No Sound from Internal TV Speakers
•
Verify TV speaker has not been disabled
in the “Internal Speaker Disable” setup
menu.
•
Verify the Sound has not been muted.
Picture is too Light
•
Verify correct color and contrast settings.
Picture is too Dark
•
Verify Brightness setting correct and not
too low.
•
Internal LCD Panel lamps may have
failed.
Remote Control does not work
•
Change the remote’s batteries.
•
Verify the TV’s IR window is not flooded
with strong lights such as from fluorescent
lamps.
•
For a Patient Remote, verify correct Bed
Code settings.
Picture is not sharp. Picture moves or jitters.
•
The cable TV signal may be weak.
•
Verify the coax cable is connected.
Picture has ghost images
•
The cable TV signal may be weak.
•
The coax cable connection may be loose.
Stripes or Dots move through picture
•
Possible interference from nearby hospital
equipment.
•
The cable TV signal may be weak.
Troubleshooting
