background image

 

SeeGull

®

 MX Hardware Reference Manual 

 

 

PCTEL, Inc. 

Page 17 

Rev.  K

 

8.  Support 

This section provides support information, 
including PCTEL contacts, warranty 
information, calibration notice, and technical 
specifications.  

8.1. 

Contact Information 

For more information, visit 

http://rfsolutions.pctel.com

. 

 

Phone Numbers 

Departments

 

Contact 

Information

 

C

USTOMER 

S

UPPORT 

/

 

RMA

 

R

EQUESTS

 

+1-240-460-8833 

Q

UALITY 

M

ANAGER

 

+1-301-444-2045 

S

ALES

 

+1-301-515-0036 

 

Table 1: Phone Numbers 

 
 

Email Addresses 

Departments

 

Contact Information

 

P

RODUCT 

F

EEDBACK

 

PRODUCTFEEDBACK

@

PCTEL

.

COM

 

C

USTOMER 

S

UPPORT 

/

 

RMA

 

R

EQUESTS

 

SUPPORT

.

RFSG

@

PCTEL

.

COM

 

Q

UALITY 

M

ANAGER

 

QUALITY

.

RFSG

@

PCTEL

.

COM

 

S

ALES

 

RFS

.

SALES

@

PCTEL

.

COM

 

 

Table 2: Email Addresses 

 
 
 

8.2. 

Warranty Information 

WARRANTY

 

PCTEL warrants that the SeeGull MX will 
be free from defects in material and 
workmanship for a period of three (3) 
years from the date of shipment under 
normal use and operation. 

PCTEL’s sole 

and exclusive obligation under the 
foregoing warranty shall be, at its option, 
to repair or replace any defective Product 
which fails during the warranty period, 
provided that PCTEL receives written 
notice of the defect during the warranty 
period. The expense of removal and 
reinstallation of any item(s) of equipment 
is not included in this warranty. This 
warranty shall only apply to the Product 
purchased or licensed and shall not apply 
to any other equipment and its removal 
and reinstallation. THE FOREGOING 
WARRANTY IS EXCLUSIVE AND IN 
LIEU OF ALL OTHER WARRANTIES, 
EXPRESS OR IMPLIED, INCLUDING 
THE IMPLIED WARRANTIES OF 
MERCHANTABILITY OR FITNESS FOR 
A PARTICULAR PURPOSE. Repair or 
replacement in the manner provided 
above shall be the sole and exclusive 
remedy of Buyer for breach of warranty 
and shall constitute fulfillment of all 
liabilities of PCTEL with respect to the 
quality and performance of the Products. 
PCTEL shall have no obligation to make 
repairs or replacement necessitated by 
catastrophe, fault, negligence, misuse, 
abuse or accident of Buyer or other users. 
IN NO EVENT SHALL PCTEL BE LIABLE 
FOR ANY SPECIAL, INCIDENTAL OR 
CONSEQUENTIAL DAMAGES TO 
BUYER OR ANY THIRD PARTY 
ARISING OUT OF THESE TERMS AND 
CONDITIONS OR ANY DEFECTIVE 
PRODUCT WHETHER THE DEFECT IS 
WARRANTED AGAINST OR NOT, 
WHETHER THE CLAIM IS BASED UPON 

Summary of Contents for SeeGull MX

Page 1: ...SeeGull MX SeeGull MX Scanning Receiver Hardware Reference Manual Document Number 100070 00 Revision K November 2015...

Page 2: ...e Scanner and Acquiring Data 12 5 RF Antenna Information 13 5 1 Antenna Verification 13 5 2 Cellular Antennas 13 5 3 GPS Antenna Information 14 6 Indoor Kit Information 15 6 1 Indoor Kits 15 6 2 RF In...

Page 3: ...10 Figure 7 Connections and Switches for SeeGull MX 11 Figure 8 Connections and Switches for SeeGull MX Setup with 8 MIMO ports 11 Figure 9 OP178H and OP278H 13 Figure 10 OP278H and OP379H Gain 14 Fi...

Page 4: ...M E UTRA 12 Lower 700 MHz A B C E UTRA 17 Lower 700 MHz B C E UTRA 13 Upper 700 MHz C E UTRA 18 Lower 800 MHz Japan E UTRA 19 Upper 800 MHz Japan E UTRA 20 800 MHz EU E UTRA 5 850 MHz E UTRA 26 Upper...

Page 5: ...smission Modes The following parameters are available for LTE eMBMS only eMBMS Area ID eMBMS Cluster ID eMBMS Frame Configuration GSM BSIC Decoding Scan RSSI Channel Scan C I Co Channel Interference U...

Page 6: ...Information Technology Equipment Safety Part 1 General Requirements EMC Compliance PCTEL SeeGull MX Scanning Receivers are compliant to EN 301 489 1 Electromagnetic compatibility and Radio spectrum M...

Page 7: ...ull MX Scanning Receiver appears damaged please call the Technical Support line at 240 460 8833 2 2 Measurement Options Optional multi technology measurements available for the SeeGull MX are describe...

Page 8: ...verifies there are no overlapping Area IDs and detects synchronization problems We provide a custom measurement Cluster ID to determine out of network interfering PCIs or unsynchronized cell It also...

Page 9: ...and broadcast call control GPRS mobility management transparent transport and session management Radio resource management SMS messages Location services Uplink Interference parameters UMTS WCDMA HSP...

Page 10: ...receiver will void the unit s warranty The scanning receiver must be powered through the power cable provided by PCTEL The power cable is equipped with an additional tab to sense the voltage drain of...

Page 11: ...ion 2 Windows Based Control For users planning to develop proprietary software to control the SeeGull MX Scanning Receiver using the Windows OS PCTEL can provide the SeeGull MX Scanning Receiver Appli...

Page 12: ...r Air Exhaust Left Side View 3 2 Setup Follow the steps below to connect the unit to the host PC and power source before collecting data See Figure 7 for the locations of connections and switches on t...

Page 13: ...r further details of the ignitions sense feature The scanner will operate normally whether or not the ignition sense wire is used 6 Turn the SeeGull MX scanner on by moving the Indoor Outdoor switch 5...

Page 14: ...ns dark red the unit has failed the power up test Please contact Technical Support 8 Install and start your PC drive test program If you are using SeeHawk refer to the SeeHawk User Manual for specific...

Page 15: ...n volatile memory enabling software based upgrades to the scanner Upgrades may be needed to incorporate new features or bug fixes Please note that some upgrades can only be performed at PCTEL s factor...

Page 16: ...antennas come standard with a magnetic mounting base and a male SMA2 connector for the RF as shown in Figure 9 The OP278H supports a wide frequency range from 698 MHz to 3 8 GHz The antenna gain is s...

Page 17: ...5 3 GPS Antenna Information In addition to the built in GPS antennas described in the previous section PCTEL offers a separate GPS antenna as shown in Figure 12 The OP034H is a High Gain GPS standalon...

Page 18: ...bles wireless engineers to address the three key steps of indoor coverage assessment and planning Evaluating Indoor Coverage from Outside Networks Planning New In Building Networks Coverage Validation...

Page 19: ...open up thereby disconnecting the input power from the SeeGull MX Scanning Receiver When the fuse blows there will be no power to the receiver 3 Loosen the fuse holding finger nut by turning it count...

Page 20: ...Product which fails during the warranty period provided that PCTEL receives written notice of the defect during the warranty period The expense of removal and reinstallation of any item s of equipment...

Page 21: ...ck with the unit The complexity of the calibration process precludes field calibration PCTEL recommends returning scanning receivers to the factory biennially to maintain the units exceptional measure...

Page 22: ...H ANT GPS HIGH GAIN OP278H ANT 698 3800 MHZ MULTI BAND MAG MOUNT HIGH PERFORMANCE OP379H ANT 698 3800 MHZ MULTI BAND MAG MOUNT W GPS HIGH PERFORMANCE OP241 INDOOR ANTENNA 698 2700 MHZ OP293 INDOOR ANT...

Page 23: ...ull MX Calibration Service Fixed Cost Repair Service Part Number Description OPR05 RMA EVALUATION FEE QUOTED TO CUSTOMERS WITH UNITS OUTSIDE OF WARRANTY WHO SEND UNITS IN FOR EVALUATION ONLY CHARGED I...

Page 24: ...PCTEL logo are trademarks of PCTEL Inc Android is a trademark of Google Inc Bluetooth is a registered trademark of Bluetooth SIG Samsung and Galaxy Tab S are registered trademarks of Samsung Electroni...

Page 25: ...PCTEL Inc RF Solutions 20410 Observation Drive Suite 200 Germantown MD 20876 USA Phone 1 301 515 0036 Fax 1 301 515 0037 www rfsolutions pctel com...

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