PCB Piezotronics GK291D, Installation And Operating Manual

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PAGE 10
MANUAL NUMBER: 19175
MANUAL REVISION: B
Warranty
PCB instrumentation is warranted against defective material and workmanship for 1 year unless otherwise
expressly specified. Damage to instruments caused by incorrect power or misapplication, is not covered by
warranty.
If there are any questions regarding power, intended application, or general usage, please consult with
your local sales contact or distributor. Batteries and other expendable hardware items are not covered by
warranty.
Calibration & Service
Aside from battery replacement, no maintenance is required for this unit. The 480C02 contains no field
serviceable parts and is not designed for field repair. Field repair is typically
NOT recommended and may void
any warranty. If factory service is required, return the instrumentation according to the “Return Procedure” stated
below.
A repair and/or replacement quotation will be provided prior to servicing at no charge.
Before returning
the unit, please consult a factory PCB applications engineer concerning the situation as certain problems can
often be corrected with simple on-site procedures.
PCB will perform calibrations on model 480C02 on request. Typical calibration validates the unit functions within
factory new parameters, includes replacement of batteries and a factory calibration certificate.
Return Procedure
To expedite returned instrumentation, contact a factory PCB applications engineer for a RETURN MATERIAL
AUTHORIZATION (RMA) NUMBER.
When requesting the RMA, please be prepared to provide the model
number, serial number, a brief written description of the problem, your company details, and any other pertinent
information. We also recommend a copy of this information should be provided in the package with the
instrument.
Customers outside the U.S. should consult their local PCB distributor for information on returning equipment. For
exceptions, please contact the International Sales department at PCB to request shipping instructions and an
RMA. For assistance, please call (716) 684-0003, or fax us at (716) 684-3823. You may also receive assistance
via e-mail at
info@pcb.com or visit our web site at www.pcb.com .