PC-EFTPOS-CBA i5100 Guide Page 3 03/07/2008
Table of Contents
PC-EFTPOS Contact Details ............................................................................................................................. 4
CBA Contact Details.......................................................................................................................................... 4
1. Terminal Functionality Supported by CBA ................................................................................................... 5
2. Introduction .................................................................................................................................................... 6
3. PC-EFTPOS Hardware Installation ............................................................................................................... 7
4. Initial I5100 PINpad Setup .......................................................................................................................... 10
5. PC-EFTPOS Software Installation .............................................................................................................. 11
6. CBA TMS .................................................................................................................................................... 12
7. PC-EFTPOS Software Overview ................................................................................................................. 13
8. Basic Functions ............................................................................................................................................ 14
8.1 Converting a PINpad from PC-EFTPOS Mode to Standalone Mode............................................ 14
8.2 Converting an Existing PINpad from Standalone Mode to PC-EFTPOS Mode ........................... 14
8.3 Using the Internal Modem on the PINpad ..................................................................................... 15
8.4 Using the Internal Printer on the PINpad ....................................................................................... 15
8.5 Card Read Test on PINpad ............................................................................................................ 16
8.6 Turn PINpad lock On/Off .............................................................................................................. 16
8.7 Memory Reset the PINpad ............................................................................................................. 17
8.8 Initiate transactions through POS or through PINpad ................................................................... 17
9. Full Function Key Menu .............................................................................................................................. 18
10. System timeouts and Error Codes .............................................................................................................. 19
10.1 System timeouts ........................................................................................................................... 19
10.2 Bank Generated Response Codes ................................................................................................ 20
10.3 TMS Response Codes .................................................................................................................. 22
10.4 Argent Error Codes ...................................................................................................................... 24
10.5 CLNP Error Codes ....................................................................................................................... 25
11. Settlement Receipts and Options ............................................................................................................... 26
12. Receipt Layouts ......................................................................................................................................... 27
13. Common Installation Errors ....................................................................................................................... 29
14. Who to Contact for Help ............................................................................................................................ 33
