Payne PA2P024 User Manual Download Page 5

FIRST:

SECOND:

THIRD:

Contact the installer. You may find his name on the product or in your
Homeowner's Packet.  If his name is not known, call your builder if
yours is a new residence.
Contact the nearest Payne distributor. (See telephone yellow pages.)
Contact:

Payne Heating & Cooling
Consumer Relations Department 
P.O. Box 4952
Syracuse, New York 13221-4952
Phone: 1-888-417-2963

FOR SERVICE OR REPAIR, FOLLOW THESE STEPS IN ORDER:

Unit Model No. 

Date of Installation 

Name of Owner

Unit Serial No. 

Installed by 

Address of Installation

ALL WORK UNDER THE TERMS OF THIS WARRANTY SHALL BE PERFORMED 
DURING NORMAL WORKING HOURS. ALL REPLACEMENT PARTS, WHETHER 
NEW OR REMANUFACTURED, ASSUME AS THEIR WARRANTY PERIOD ONLY 
THE REMAINING TIME PERIOD OF THIS WARRANTY.

THE COMPANY WILL NOT BE RESPONSIBLE FOR:

1. Normal maintenance as outlined in the installation and servicing instructions or 

owner's manual including coil cleaning, filter cleaning and/or replacement and 

lubrication.

2. Damage or repairs required as a consequence of faulty installation, misapplication, 

abuse, improper servicing, unauthorized alteration or improper operation.

3. Failure to start due to voltage conditions, blown fuses, open circuit breakers or 

other damages due to the inadequacy or interruption of electrical service.

4. Damage as a result of floods, winds, fires, lightning, accidents, corrosive 

environments or other conditions beyond the control of the COMPANY.

5. Parts not supplied or designated by the COMPANY, or damages resulting from 

their use.

6. COMPANY products installed outside the continental U.S.A., Alaska, Hawaii and 

Canada.

7. Electricity or fuel costs or increases in electricity or fuel costs from any reason 

whatsoever including additional or unusual use of supplemental electric heat.

8. ANY SPECIAL INDIRECT OR CONSEQUENTIAL PROPERTY OR COMMER-

CIAL DAMAGE OF ANY NATURE WHATSOEVER. Some states do not allow the 

exclusion of incidental or consequential damages, so the above limitation may not 

apply to you.

ONE-YEAR WARRANTY—This Payne Heating & Cooling (herein after referred to as 
‘COMPANY’) product is warranted to be free from defects in material and 
workmanship under normal use and maintenance for a period of one year from the 
date of original installation whether or not actual use begins on that date. A new or 
remanufactured part, at the COMPANY'S sole option, to replace any defective part 
will be provided without charge for the part itself; PROVIDED the defective part is 
returned to our distributor through a qualified servicing dealer.  The replacement part 
assumes the unused portion of the warranty.

THIS WARRANTY DOES NOT INCLUDE LABOR OR OTHER COSTS incurred for 
diagnosing, repairing, removing, installing, shipping, servicing or handling of either 
defective parts or replacement parts or complete unit. Such costs may be covered by 
a separate warranty provided by the installer.

EXTENDED 4-YEAR WARRANTY ON COMPRESSOR ONLY—During the second 
through fifth years after the date of original installation, the COMPANY further 
warrants the compressor against defects in material or workmanship under normal 
use and maintenance.  A new or remanufactured compressor, at the COMPANY'S 
sole option, will be provided under the same conditions as stated in the ONE-YEAR 
WARRANTY.

THESE EXTENDED WARRANTIES DO NOT INCLUDE LABOR OR OTHER COSTS 
incurred for diagnosing, repairing, removing, installing, shipping, servicing or handling 
of either defective parts or replacement   parts.

THESE WARRANTIES APPLY ONLY TO PRODUCTS IN THEIR ORIGINAL 
INSTALLATION LOCATION AND BECOME VOID UPON REINSTALLATION.

LIMITATIONS OF WARRANTIES—ALL IMPLIED WARRANTIES (INCLUDING 
IMPLIED WARRANTIES OF MERCHANTABILITY) ARE HEREBY LIMITED IN 
DURATION TO THE PERIOD FOR WHICH THE  LIMITED WARRANTY IS GIVEN.  
SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED 
WARRANTY LASTS, SO THE ABOVE MAY NOT APPLY TO YOU. THE 
EXPRESSED  WARRANTIES MADE IN THIS WARRANTY ARE EXCLUSIVE AND 
MAY NOT BE ALTERED, ENLARGED, OR CHANGED BY ANY DISTRIBUTOR, 
DEALER, OR OTHER PERSON WHATSOEVER.

Outdoor Cooling or Heating-Cooling Product

(Units Smaller Than 185,000-Btuh Cooling Capacity)

Limited Warranty

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Effective on product manufactured after July 1, 1987.  Supersedes any other warranty certificates supplied with the product.

39004DP182

Catalog No. 53PA-1Z3

Payne Heating & Cooling

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