MAKING A PAYMENT
Once you have selected the items to be paid within NewBook, you will be directed
to the Payments: Add, page.
From here, you simply need to select the
Integrated EFTPOS Terminals
button,
which will prompt you to select the card type and which terminal you would like
to use (if you have multiple).
The corresponding amount with then load on the machine ready for payment.
The receipt will save within the system against their client account which you can
choose to automatically email to the guest or print.
In NewBook, open the Client Account the payment is on.
Within the Client Account Ledger, select the payment by ticking in the box on
the left-hand side.
Locate with Selected, and click
REFUND
.
On the Refunds: Add page, check the Refund Amount is correct.
Select the terminal you will be using to process the refund
Click
REFUND
using EFTPOS Terminal and Save.
This will send the details through to the terminal for the Guest to present their
card and complete payment.
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PROCESSING A REFUND