Patton SmartNode 4832 User Manual Download Page 46

Page: 46 / 70

Chapter 5

Contacting Patton for assistance

Chapter contents

..........................................................................................................................................................45

Contact information

..............................................................................................................................................45

Patton support headquarters in the USA

........................................................................................................45

Alternate Patton support for Europe, Middle East, and Africa (EMEA)

.......................................................45

Warranty Service and Returned Merchandise Authorizations (RMAs)

...............................................................45

Warranty coverage

.........................................................................................................................................45

Out-of-warranty service

...........................................................................................................................46

Returns for credit

.....................................................................................................................................46

Return for credit policy

............................................................................................................................46

RMA numbers

...............................................................................................................................................46

Shipping instructions

...............................................................................................................................46

Summary of Contents for SmartNode 4832

Page 1: ...SN4830DSL UM Rev C Revised November 21 2013 Approval Models that are equipped with telecom interfaces have been approved for connection to the public telecommunication network as listed under PSTN reg...

Page 2: ...tion about the license go to www patton com Patton Electronics warrants all SmartNode product components to be free from defects and will at our option repair or replace the product should it fail wit...

Page 3: ...on 16 2 Hardware installation 22 3 Getting started with the SmartNode 32 4 DSL Basic Configuration 41 5 Contacting Patton for assistance 46 A Compliance information 49 B Specifications 53 C Cabling 60...

Page 4: ...behavior 19 Model Versions 20 Front Panel 20 2 Hardware installation 22 Planning the installation 23 Installation checklist 24 Site log 25 Network information 25 Network Diagram 25 IP related informa...

Page 5: ...circuits PVC 44 Using PVC channels in bridged Ethernet mode 44 Using PVC channels with PPPoE 44 Diagnostics 45 Troubleshooting DSL Connections 45 5 Contacting Patton for assistance 46 Introduction 47...

Page 6: ...ng session product 57 IP services 57 Management 57 Operating environment 58 Operating temperature 58 Operating humidity 58 System 58 Dimensions 58 Weight and power dissipation 58 Power supply 58 Ident...

Page 7: ...O connection 29 8 Connecting a SmartNode 4830 DSL Series device to a hub 30 9 Power connector location on rear panel 31 10 Steps for setting up a new SmartNode 33 11 Connecting to the terminal 34 12 C...

Page 8: ...outs 29 9 Factory default IP address and network mask configuration 34 10 PVC Commands 44 11 PVC channels in bridged Ethernet mode 44 12 PVC channels in PPPoE mode 44 13 Diagnostics commans 45 14 G S...

Page 9: ...er 2 on page 22 provides hardware installation procedures Chapter 3 on page 32 provides quick start procedures for configuring the SmartNode product Chapter 4 on page 41 provides information on config...

Page 10: ...ANT heading calls attention to important information The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage The shock hazard symbol...

Page 11: ...t must have an earth ground For DC powered devices ensure that the interconnecting cables are rated for proper voltage current anticipated temperature flammability and mechanical serviceability WAN LA...

Page 12: ...wrist strap ensuring that it makes good skin contact Connect the clip to an unpainted surface of the chassis frame to safely channel unwanted ESD voltages to ground To properly guard against ESD dama...

Page 13: ...observations Clean the case with a soft slightly moist anti static cloth Place the unit on a flat surface and ensure free air circulation Avoid exposing the unit to direct sunlight and other heat sou...

Page 14: ...14 SmartNode 4830 DSL Series User Manual About this guide Typographical conventions used in this document This section describes the typographical conventions and terms used in this guide...

Page 15: ...named by the user are in boldface italic font Italicized Futura type Variables for which you supply values are in italic font Futura type Indicates the names of fields or windows Garamond bold type I...

Page 16: ...16 Chapter 1 General information Chapter contents SmartNode Model 4830 DSL Series Overview 15 Rear Panel 16 Port Descriptions 17 Reset button behavior 17 Model Versions 18 Front Panel 19...

Page 17: ...and an integrated ADSL or G SHDSL port to provide voice over IP VoIP and Internet telephony integrated with routed WAN access The SN4830 IAD series supports Frame Relay and PPP networking with VPN an...

Page 18: ...s 2 4 6 or 8 VoIP calls Figure 2 SmartNode 4830 DSL Series connectors Each model within the SN4830 DSL Series comes equipped with one 10 100Base T Ethernet port and an integrated ADSL or G SHDSL port...

Page 19: ...e Table 2 Rear panel ports Port Location Description 10 100 Ethernet ETH 0 0 Rear panel RJ 45 connector that connects the SmartNode to an Ethernet device e g a cable or DSL modem LAN hub or switch Ana...

Page 20: ...s in the SN4830 DSL Series Front Panel Figure 3 SmartNode 4830 DSL Series front panel Table 3 SmartNode 4830 DSL Series Model Codes Model Code DSL Type FXS JS FXO JO Voice Calls SN4832 SN4832 JS2GS EU...

Page 21: ...er media gateway con troller associated to a remote unit or has an active VoIP connection Off indicates the unit is not configured or registered and has no active VoIP connection Flashing green indica...

Page 22: ...am 23 IP related information 23 Software tools 23 Power source 24 Location and mounting requirements 24 Installing the VoIP IAD 24 Mounting the VoIP IAD 24 Connecting cables 24 Installing an interface...

Page 23: ...inning instal lation Before installing the VoIP IAD device the following tasks should be completed Create a network diagram see section Network information on page 25 Gather IP related information see...

Page 24: ...in your site log Table 5 Installation checklist Task Verified by Date Network information available recorded in site log Environmental specifications verified Site power voltages verified Installatio...

Page 25: ...fol lowing information IP address used for Ethernet port Subnet mask used for Ethernet port Frame Relay PVC DLCI or PPP parameters IP addresses used for the DSL port Subnet mask used for the DSL port...

Page 26: ...with the SmartNode on page 32 Mounting the VoIP IAD Place the VoIP IAD on a desktop or similar sturdy flat surface that offers easy access to the cables The VoIP IAD should be installed in a dry envi...

Page 27: ...nnected to analog devices via cables see figure 5 terminated with RJ 11 connectors see figure 6 and table 7 on page 28 for pin out information The FXO interface connects the VoIP IAD with analog lines...

Page 28: ...Installing the VoIP IAD 28 SmartNode 4830 DSL Series User Manual 2 Hardware installation Figure 6 RJ 11 pinout diagram Table 7 RJ 11 socket Pin Signal 3 Ring 4 Tip Socket 6 5 4 3 2 1 Plug 1 2 3 4 5 6...

Page 29: ...port The Ethernet port can be connected to a host or hub switch with a straight through wired cable see figure 8 Ethernet devices 10Base T or 100Base T are connected to the SmartNode s Ethernet port...

Page 30: ...with an option for a G SHDSL or ADSL interface For 2GS models use a straight through RJ 45 cable to connect the DSL port For ADSL and GS models use a straight through RJ 11 cable to connect the DSL po...

Page 31: ...rear panel 3 Verify that the AC power cord included with your VoIP IAD is compatible with local standards If it is not refer to chapter 5 Contacting Patton for assistance on page 46 to find out how t...

Page 32: ...onnect with the PC s serial interface 32 Login 33 Changing the IP address 33 2 Connect the SmartNode to the network 34 3 Load configuration 34 Bootloader 35 Start Bootloader 35 Start up with factory c...

Page 33: ...ver at www patton com smartnode The main steps for setting up a new SmartNode are shown in figure 10 Figure 10 Steps for setting up a new SmartNode 1 Configure IP address 2 Connect the SmartNode to th...

Page 34: ...network masks Connect with the PC s serial interface The Console port is wired as an EIA 561 RS 232 port Use the included Model 16F 561 adapter and cable see figure 11 between the SmartNode s Console...

Page 35: ...P mode to configure an IP interface 172 16 40 1 cfg context ip product 172 16 40 1 ctx ip product Now you can set your IP address and network mask for the interface eth0 Within this example a class C...

Page 36: ...y download the configuration note that matches your application to your PC Adapt the configu ration as described in the configuration note to your network remember to modify the IP address and copy th...

Page 37: ...nloading application images e g SmartWare via the serial link of the console Start Bootloader To start the Bootloader power on the SmartNode while pressing the reset button Open a Telnet session to th...

Page 38: ...to receive the new application image mask_len is the length of the network address or the number of 1 s within the subnet mask See Note below 2 optional RedBoot ip_address g gateway Sets the IP addres...

Page 39: ...artWare RedBoot ip l 172 16 40 98 19 RedBoot ip g 172 16 32 1 RedBoot ping h 172 16 32 100 Network PING from 172 16 40 98 to 172 16 32 100 PING received 10 of 10 expected RedBoot load r v h 172 16 32...

Page 40: ...address Downloads an application image into the volatile memory RAM from where the SmartNode could directly execute it xmodem or ymodem Specify the protocol to be used X Modem or Y Modem base_address...

Page 41: ...s Introduction 40 Line Setup 40 Configuring PPPoE 40 Configuration Summary 41 Setting up permanent virtual circuits PVC 42 Using PVC channels in bridged Ethernet mode 42 Using PVC channels with PPPoE...

Page 42: ...the modem attempts to connect and lit when the link is established If the modem keeps blinking check the cabling Configuring PPPoE Figure 13 explains how to configure PPPoE on the SmartNode s built i...

Page 43: ...e outbound for identification You will want to use authentication which is why you bind to a subscriber You can use authentication chap or authentication pap The line bind sub scriber MySubscriber bin...

Page 44: ...h PPPoE The RFC1483 bridged Ethernet connection can also be used for PPPoE To do this you enter PPPoE mode within the PVC mode All PPPoE commands apply as if the PVC was a regular Ethernet port Table...

Page 45: ...heck if show ppp networks detail 3 shows State opened for both the LCP and the CHAP section If LCP is not working there is probably no compatible authentication protocol configured Make sure authentic...

Page 46: ...n support headquarters in the USA 45 Alternate Patton support for Europe Middle East and Africa EMEA 45 Warranty Service and Returned Merchandise Authorizations RMAs 45 Warranty coverage 45 Out of war...

Page 47: ...tandard telephone support is available five days a week from 8 00 am to 5 00 pm EST 1300 to 2200 UTC GMT by calling 1 301 975 1007 Support via VoIP Contact Patton free of charge by using a VoIP ISP ph...

Page 48: ...n RMA number to accept your return Patton is not responsible for equipment returned without a Return Authorization Return for credit policy Less than 30 days No Charge Your credit will be issued upon...

Page 49: ...s Compliance 48 EMC compliance 48 Safety compliance 48 PSTN regulatory compliance 48 Radio and TV Interference FCC Part 15 48 FCC Part 68 ACTA Statement FXO ports 49 Industry Canada Notice FXO ports 4...

Page 50: ...ision reception The SmartNode product have been tested and found to comply with the limits for a Class A com puting device in accordance with specifications in Subpart B of Part 15 of FCC rules which...

Page 51: ...d service If trouble is experienced with this equipment for repair or warranty information please contact our company If the equipment is causing harm to the telephone network the telephone company ma...

Page 52: ...equipment mal functions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the ground connections of the p...

Page 53: ...PPP and Frame Relay support 53 Voice processing signaling dependent 54 Fax and modem support 54 Voice signaling 54 Voice routing session product 55 IP services 55 Management 55 Operating environment 5...

Page 54: ...ammable AC impedance feeding and ring voltage On Hook Voltage 48VDC Caller ID Type 1FSK and ITU V 23 Bell 202 generation Ethernet interface One 10 100 Full Duplex Autosensing Ethernet RJ 45 s ADSL Dau...

Page 55: ...er G 991 2 ITU T G 991 2 Section E 9 TPS TC for ATM transport ITU T G 991 2 Section E 11 TPS TC for PTM transport DSL Connection 2GS models RJ 45 4 wire Management I 610 OAM F4 F5 Management interface...

Page 56: ...d generation Carrier tone detection and generation Silence suppression and comfort noise Configurable dejitter buffer Configurable tones dial ringing busy Configurable transmit packet length RTP RTCP...

Page 57: ...ys PLAR IP services IPv4 product RIPv1 v2 RFC 1058 and 2453 Programmable static routes ICMP redirect RFC 792 Packet fragmentation DiffServe ToS set or queue per header bits Pocket Policing discards ex...

Page 58: ...32 Mbytes SDRAM 8 Mbytes Flash Dimensions 7 3W x 1 6H x 6 1D in 18 5H x 4 1W x 15 5D cm Weight and power dissipation See table 15 Power supply External power supply 100 240 VAC 50 60 Hz 200 mA Table...

Page 59: ...rprises patton products sn4xxx 1 1 3 6 1 4 1 1768 2 4 5 1 SN4836 JS iso org dod internet private enterprises patton products sn4xxx 3 1 3 6 1 4 1 1768 2 4 5 3 SN4838 JS iso org dod internet private en...

Page 60: ...60 Appendix C Cabling Chapter contents Introduction 59 Serial console 59 Ethernet 10Base T and 100Base T 60 Analog FXS 61 Analog FXO 62 DSL 63...

Page 61: ...network infrastructure and to third party products Serial console The SmartNode can be connected to a serial terminal over its serial console port as depicted in figure 14 Figure 14 Connecting a seri...

Page 62: ...devices 10Base T 100Base T are connected to the SmartNode over a cable with an RJ 45 plug The Ethernet port supports auto MDI X so any standard Ethernet cable will work properly Figure 15 Ethernet str...

Page 63: ...ipped with FXS ports The FXS ports are connected to analog terminals phones fax machines answering machines via cables terminated with RJ 11 connectors see section FXS port on page 68 for details on p...

Page 64: ...J 11 connectors see section FXO port on page 68 for details on port pinouts Note The phone line socket connector type and pinout available from the pub lic network vary from country to country Refer t...

Page 65: ...nects to the analog or ISDN telecom line coming to your house Depending on the country and type of installation a frequency splitter device may be inserted between the phone outlet and the SmartNode s...

Page 66: ...66 Appendix D Port pin outs Chapter contents Introduction 67 Console port 67 Ethernet 10Base T and 100Base T port 67 FXS port 68 FXO port 68 ADSL G SHDSL Port RJ 45 68...

Page 67: ...tion settings 9600 bps 8 bits no parity 1 stop bit no flow control Figure 19 EIA 561 RJ 45 8 pin port Note N C means no internal electrical connection Ethernet 10Base T and 100Base T port Note Pins no...

Page 68: ...le 18 Note Pins not listed are not used FXO port The FXO ports use an RJ 11 connector with 6 positions The middle two positions 3 and 4 are used accord ing to table 19 Note Pins not listed are not use...

Page 69: ...69 Appendix E Installation checklist Chapter contents Introduction 68...

Page 70: ...g Table 21 Installation checklist Task Verified by Date Network information available recorded in site log Environmental specifications verified Site power voltages verified Installation site pre powe...

Search results

Summary of Contents for SmartNode 4832

Reviews:

Related manuals for SmartNode 4832

Brands by name

Popular brands

Patton SmartNode 4832, User Manual

Search results

Summary of Contents for SmartNode 4832

Reviews:

Related manuals for SmartNode 4832

Brands by name

Popular brands