1.0 WARRANTY INFORMATION
Patton Electronics warrants all Model 2400 components to be
free from defects, and will—at our option—repair or replace the product
should it fail within one year from the first date of shipment.
This warranty is limited to defects in workmanship or materials, and
does not cover customer damage, abuse or unauthorized modification.
If this product fails or does not perform as warranted, your sole
recourse shall be repair or replacement as described above. Under no
condition shall Patton Electronics be liable for any damages incurred
by the use of this product. These damages include, but are not limited
to, the following: lost profits, lost savings and incidental or
consequential damages arising from the use of or inability to use this
product. Patton Electronics specifically disclaims all other warranties,
expressed or implied, and the installation or use of this product shall be
deemed an acceptance of these terms by the user.
1.1 RADIO AND TV INTERFERENCE
The Model 2400 generates and uses radio frequency energy, and if
not installed and used properly—that is, in strict accordance with the
manufacturer's instructions—may cause interference to radio and
television reception. The Model 2400 has been tested and found to
comply with the limits for a Class A computing device in accordance
with the specifications in Subpart J of Part 15 of FCC rules, which are
designed to provide reasonable protection from such interference in a
commercial installation. However, there is no guarantee that
interference will not occur in a particular installation. If the Model 2400
does cause interference to radio or television reception, which can be
determined by disconnecting the RS-232 interface, the user is
encouraged to try to correct the interference by one or more of the
following measures: moving the computing equipment away from the
receiver, re-orienting the receiving antenna and/or plugging the
receiving equipment into a different AC outlet (such that the computing
equipment and receiver are on different branches). In the event the
user detects intermittent or continuous product malfunction due to
nearby high power transmitting radio frequency equipment, the user is
strongly advised to only use data cables with an external outer shield
bonded to a metal or metalized connector.
1.2 FCC INFORMATION
The Model 2400 Series has been tested and registered in
compliance with the specifications in Part 68 of the FCC rules. A label
on the equipment bears the FCC registration number. You may be
requested to provide this information to your telephone company.
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Your telephone company may make changes in its facilities,
equipment, operations or procedures that could affect the proper
operation of the Model 2400 Series. If this happens, the telephone
company should give you advance notice to prevent the interruption of
your service.
The telephone company may decide to temporarily discontinue
your service if they believe your Model 2400 Series may cause harm to
the telephone network. Whenever possible, they will contact you in
advance. If you elect to do so, you have the right to file a complaint
with the FCC. The telephone company may ask you to disconnect the
equipment from the telephone network until the problem has been
corrected or until you are certain that the Model 2400 Series is not
malfunctioning.
The following information may be required when applying to your
local telephone company for leased line facilities.
Service
Digital Facility
Service Order
Network
Type
Interface Code
Code
Jacks
56 Kbps
04DU5-56
6.0F
RJ48S
64 Kbps
04DU5-64
6.0F
RJ48S
1.3 CE NOTICE
The CE symbol on your Patton Electronics equipment indicates
that it is in compliance with the Electromagnetic Compatibility (EMC)
directive and the Low Voltage Directive (LVD) of the Union European
(EU). A Certificate of Compliance is available by contacting Patton
Technical Support.
1.4 SERVICE INFORMATION
All warranty and non-warranty repairs must be returned freight
prepaid and insured to Patton Electronics. All returns must have a
Return Materials Authorization number on the outside of the shipping
container. This number may be obtained from Patton Electronics
Technical Support: (301) 975-1007; http://www.patton.com; or,
[email protected]. Notice:
Packages received without an RMA
number will not be accepted.
Patton Electronics' technical staff is also available to answer any
questions that might arise concerning the installation or use of your
Model 2400. Technical Service hours: 8AM to 5PM EST, Monday
through Friday.
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