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Chapter 6

Contacting Patton for assistance

Chapter contents

Introduction

..........................................................................................................................................................42

Contact information

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Patton support headquarters in the USA

 .........................................................................................................42

Alternate Patton support for Europe, Middle East, and Africa (EMEA)

 ..........................................................42

Warranty Service and Returned Merchandise Authorizations (RMAs)

...................................................................42

Warranty coverage

 ..........................................................................................................................................42

Out-of-warranty service

 .............................................................................................................................43

Returns for credit

 ......................................................................................................................................43

Return for credit policy

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RMA numbers

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Shipping instructions

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Summary of Contents for ForeFront 6476

Page 1: ...t FullPipe Chassis Assembly User Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com URL www patton com Document Number 12002U2 001 Rev B Part Number 07M6476 R...

Page 2: ...ademarks presented in this document are the prop erty of their respective owners Notices The information contained in this document is not designed or intended for use as critical components in human...

Page 3: ...of Contents 1 Introduction 14 2 Chassis specifications 16 3 System Architecture 26 4 Installation checklist 34 5 Maintenance 39 6 Contacting Patton for assistance 41 A Compliance information 44 B Glos...

Page 4: ...ics Company 15 2 Chassis specifications 16 4U CPCI subrack 17 Description of chassis front side 17 Description of chassis rear side 19 Electromagnetic compatibility EMC 20 Electrostatic discharge ESD...

Page 5: ...ntacting Patton for assistance 41 Introduction 42 Contact information 42 Patton support headquarters in the USA 42 Alternate Patton support for Europe Middle East and Africa EMEA 42 Warranty Service a...

Page 6: ...D 48 Eurocard 48 H 48 Hot Swap 48 HP 48 I 49 IDE 49 IEC 49 IEEE 49 IN C 49 ISA 49 K 49 Keying 49 N 49 N 1 Redundant 49 NEBS 49 NP 49 P 49 PCI 49 PCI SIG 49 PICMG 49 Platform 49 S 49 SELV 49 S HAZ 49 S...

Page 7: ...rds 21 7 Alignment ESD pin on card handle 22 8 Model 6470 FT fan tray assembly 23 9 Front panel 6U front entry card 27 10 Front rear boards and backplane interface 28 11 J1 through J5 connectors on th...

Page 8: ...conventions 12 2 Mouse conventions 12 3 Fan tray specifications 23 4 4U chassis materials specifications 24 5 Power input and power supplies 24 6 25 7 Power specifications 32 8 Description of rear int...

Page 9: ...er 2 Chassis speci cations on page 16 provides an overview of the chassis features Chapter 3 System Architecture on page 26 provides an overview of CompactPCI speci cations as well as a more in depth...

Page 10: ...tructions to avoid property damage The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric s...

Page 11: ...Voltage Do not open the case when the power cord is attached Dis connect the power supply cord before servicing For systems without a power switch line voltages are present within the power supply whe...

Page 12: ...e brackets indicate function and keyboard keys such as SHIFT CTRL C and so on Are you ready All system messages and prompts appear in the Courier font as the system would display them dir Bold Courier...

Page 13: ...Speci cation PICMG 2 10 Revision 1 0 UL60950 Safety of Information Technology Equipment including Electrical Business Equipment IEC 61076 4 101 1995 05 Speci cation for 2mm Connector System IEEE 1101...

Page 14: ...14 Chapter 1 Introduction Chapter contents Product features and benefits 15 About Patton Electronics Company 15...

Page 15: ...f Embedded Data Communications and Telecommunications Platforms based on open system bus architecture standards for example CPCI and VME These platforms form a signi cant part of the infrastructure fo...

Page 16: ...subrack 17 Description of chassis front side 17 Description of chassis rear side 19 Electromagnetic compatibility EMC 20 Electrostatic discharge ESD protection 21 Fan tray assembly 23 Chassis system...

Page 17: ...f product con gurations Product features include Available in AC DC and mixed AC DC power supply con gurations Fully compatible with all Patton ForeFront modules EMI shielding on entire assembly with...

Page 18: ...provide 4HP module spacing and are on 0 80 in centers except for the power supply slots which are offset 0 1 as per PICMG 2 11 standard Card guides are molded plastic with metallic ESD contacts see E...

Page 19: ...uses see gure 4 on page 20 Power input modules either Patton Model 6112 HOR DC or Patton Model 6117 HOR AC see gure 5 on page 20 These modules provide power input to the power supplies in the front o...

Page 20: ...ct surfaces are electrically conductive The mating surfaces of the EMC chassis and the EMC plug in unit front panels and or optional EMC ller panels are also conductive by use of gaskets strips All ch...

Page 21: ...gnal ground the elec trical potential corresponding to 0 volts with respect to the power supplies and cards in the chassis Patton Electronics recommends that this isolation be maintained in order to i...

Page 22: ...nectors are correctly aligned before they engage Provides solid protected keying Provides board ESD contact Ensures that the EMC gasket is properly aligned see Electromagnetic compatibility EMC on pag...

Page 23: ...for optimum side to side air ow through the subrack The fan tray is hot swappable for air lter replacement Table 3 Fan tray specifications Item Description Physical Height 7 in 17 78 cm Width 2 75 in...

Page 24: ...face panel includes dual ground lugs 48V DC power interface for N N redundant power operation AC interface Rear AC interface panel includes an IEC 320 AC inlet connector ground lug power fuses Slot co...

Page 25: ...shall not be earthed elsewhere There shall be no switching or disconnecting devices in the earthed circuit conductor between the DC source and the point of connection of the earthing electrode conduc...

Page 26: ...panels 27 Transition Boards 27 Pin and socket connectors 29 J1 P1 J2 P2 connectors 30 J3 P3 through J5 P5 connector 30 Reserved Pins 30 Power Pins 30 Backplane Architecture 30 Backplane power distrib...

Page 27: ...t entry card Transition Boards There are two types of boards Front entry boards described in section Board front panels Rear entry boards for rear panel I O The front entry boards may route I O throug...

Page 28: ...ls are upside down compared to the front boards and card guides The same connector pin labeling sequence is used on the rear I O transition boards as on the front boards with the position numbers goin...

Page 29: ...nd reduces ground bounce The xed or male connector on the backplane is numbered P1 P5 starting at the bottom The corresponding female connectors on the 6U cards are numbered J1 J5 from the bottom up s...

Page 30: ...SVPxxx signals SHALL be bused between connectors and are reserved for future CompactPCI def inition The RSV signals are non bused signals that SHALL be reserved for future CompactPCI de nition Power P...

Page 31: ...ame ground signal ground This strap using J1 and J2 allows the user to electrically connect frame ground FG to signal ground SG By default these signals are electrically isolated Patton Electronics re...

Page 32: ...provides a rear DC interface panel with 48V DC power interfaces for N N power operation and dual ground lugs as shown in gure 5 on page 20 The connectors are described in table 8 Table 7 Power specifi...

Page 33: ...s either are or are not hot swappable Signal lines must be precharged to 1V before being plugged into the backplane to maintain ongoing bus trans actions Also power must be ramped up or down in a cont...

Page 34: ...k set up checklist 35 Power cable installation 36 Installing the power cables AC unit 36 Installing the power cables DC unit 36 Grounding the Model 6476 AC and DC units 37 Changing the VI O configurat...

Page 35: ...plane see section Backplane Architecture on page 30 3 Install 4U chassis on rack the chassis front mounting anges should be securely fastened to the rack with screws 4 Install power supply modules For...

Page 36: ...DC power input module Do not connect the remaining end of the power cables to the DC power source at this time The Model 6476 DC power supply module comes with two power input terminal blocks J1 and J...

Page 37: ...es The building ground rod generally located at the site s main service entrance A sprinkler system pipe A cold water pipe Building structural steel 2 Install the ground wire between the grounding stu...

Page 38: ...ct the FG SG for EMC considerations and noise reduction To connect FG to SG do the following 1 Locate J4 and J5 at the bottom of the power bay area see gure 12 on page 31 2 Use a Phillips screwdriver...

Page 39: ...39 Chapter 5 Maintenance Chapter contents Preventive Maintenance 40 Cleaning the fan filter 40 Troubleshooting 40 System won t power up 40...

Page 40: ...ore reuse Spare lters part no 6470 AF 6 are available from Patton Electronics Company Troubleshooting System won t power up If the green LED on the power supply module does not light up you should rem...

Page 41: ...n support headquarters in the USA 42 Alternate Patton support for Europe Middle East and Africa EMEA 42 Warranty Service and Returned Merchandise Authorizations RMAs 42 Warranty coverage 42 Out of war...

Page 42: ...Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at http www patton inalp com E mail support email sent to support patton inalp com will be a...

Page 43: ...ssued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for repa...

Page 44: ...44 Appendix A Compliance information Chapter contents Radio and TV Interference FCC Part 15 45 EC Declaration of Conformity 45 FCC Part 68 ACTA Statement 45 Industry Canada Notice 46...

Page 45: ...cated by the CE sign on the device FCC Part 68 ACTA Statement This equipment complies with Part 68 of FCC rules and the requirements adopted by ACTA On the bottom side of this equipment is a label tha...

Page 46: ...ipment must also be installed using an acceptable method of connection In some cases the company s inside wiring associated with a single line individual service may be extended by means of a certi ed...

Page 47: ...F 48 EIA 48 EMC 48 EMI 48 EN 48 Enumeration 48 ESD 48 Eurocard 48 H 48 Hot Swap 48 HP 48 I 49 IDE 49 IEC 49 IEEE 49 IN C 49 ISA 49 K 49 Keying 49 N 49 N 1 Redundant 49 NEBS 49 NP 49 P 49 PCI 49 PCI SI...

Page 48: ...nment within designed ef ciency levels without causing or receiving degradation due to unintentional EMI EMI Electromagnetic Interference any electromagnetic interference periodic or random narrow or...

Page 49: ...nies RBOC s NP Not Populated pins within connector that must not be populated due to safety requirements P PCI Peripheral Component Interconnect A speci cation for de ning between logic components Typ...

Page 50: ...ions medium by quickly interleaving a piece of each signal one after another TNV Telephone Network Voltages any voltage present on the telephone network side of the isolation device on any device for...

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