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Introduction

35

EnviroNET User Manual 

5 • Contacting Patton for assistance

Introduction

This chapter contains the following information:

“Contact information”

—describes how to contact Patton technical support for assistance.

“Warranty Service and Returned Merchandise Authorizations (RMAs)”

—contains information about the 

warranty and obtaining a return merchandise authorization (RMA).

Contact information

Patton Electronics offers a wide array of free technical services. If you have questions about any of our other 
products we recommend you begin your search for answers by using our technical knowledge base. Here, we 
have gathered together many of the more commonly asked questions and compiled them into a searchable 
database to help you quickly solve your problems.

Patton support headquarters in the USA

Online support: available at 

www.patton.com

E-mail support: e-mail sent to 

[email protected]

 will be answered within 1 business day

Telephone support: standard telephone support is available five days a week—from 

8:00 am

 to 

5:00 pm EST

 (

1300

 to 

2200 UTC/GMT

)—by calling 

+1 (301) 975-1007

Fax: 

+1 (253) 663-5693

Alternate Patton support for Europe, Middle East, and Africa (EMEA)

Online support: available at 

www.patton-inalp.com

E-mail support: e-mail sent to 

[email protected]

 will be answered within 1 business day

Telephone support: standard telephone support is available five days a week—from 

8:00 am

 to 

5:00 pm CET 

(

0900

 to 

1800 UTC/GMT

)—by calling 

+41 (0)31 985 25 55

Fax: 

+41 (0)31 985 25 26

Warranty Service and Returned Merchandise Authorizations (RMAs)

Patton Electronics is an ISO-9001 certified manufacturer and our products are carefully tested before ship-
ment. All of our products are backed by a comprehensive warranty program.

Note

If you purchased your equipment from a Patton Electronics reseller, ask your 
reseller how you should proceed with warranty service. It is often more con-
venient for you to work with your local reseller to obtain a replacement. 
Patton services our products no matter how you acquired them.

Warranty coverage

Our products are under warranty to be free from defects, and we will, at our option, repair or replace the prod-
uct should it fail within one year from the first date of shipment. Our warranty is limited to defects in work-
manship or materials, and does not cover customer damage, lightning or power surge damage, abuse, or 
unauthorized modification.

Summary of Contents for EnviroNET 2100 Series

Page 1: ...1 Rev A Part Number 07MEN2100 UM Revised October 22 2007 Important This is a Class A device and is intended for use in an industrial environment It is not intended nor approved for use in a residentia...

Page 2: ...their respective owners All names mentioned herewith are served for identification purpose only Copyright 2007 Patton Electronics Company All rights reserved The information in this manual is subject...

Page 3: ...cable through the gland 17 Connecting the power cable wires to the EnviroNET 18 Wiring the terminal block 19 Running the twisted pair wires through the gland 19 Connecting the twisted pair wires to t...

Page 4: ...atton support headquarters in the USA 35 Alternate Patton support for Europe Middle East and Africa EMEA 35 Warranty Service and Returned Merchandise Authorizations RMAs 35 Warranty coverage 35 Out of...

Page 5: ...atures and interface options Chapter 2 on page 12 contains instructions on installing wiring and mounting the EnviroNET Chapter 3 on page 22 provides information on configuring specific models Chapter...

Page 6: ...bol and IMPORTANT heading calls attention to important information The alert symbol and CAUTION heading indicate a potential hazard Strictly follow the instructions to avoid property damage The shock...

Page 7: ...shock use caution when near WAN ports When detaching the cables detach the end away from the device first Do not work on the system or connect or disconnect cables during periods of lightning activity...

Page 8: ...8 Chapter 1 General Information Chapter contents Overview 9 Features 9 Types of EnviroNET models 10 Interface Options 11...

Page 9: ...rnal formation of ice on the enclosure Auto sensing Full Duplex Ethernet Auto 10 or 100Base TX and full or half duplex Ethernet operation Transparent LAN Bridging Passes higher layer protocols and sup...

Page 10: ...led Extended ET Temperature from 40 C to 85 C 40 F to 185 F Has a heater and a fan Has 2 LEDs Power and Temperature Control Indicator Hardened EH Temperature from 0 C to 50 C 32 F to 122 F Does not ha...

Page 11: ...NEMA 4 2 Wire Twisted Pair 50 Mbps 2 1 km 1 3 miles EC2172 0 to 50 C 32 to 122 F NEMA 4 2 Wire Twisted Pair 50 Mbps 2 1 km 1 3 miles ET2168 40 to 85 C 40 to 185 F NEMA 4 2 Wire Twisted Pair 16 Mbps 1...

Page 12: ...upply 16 Interface Board 16 Wiring the power 17 Running the power cable through the gland 17 Connecting the power cable wires to the EnviroNET 18 Wiring the terminal block 19 Running the twisted pair...

Page 13: ...following components not included Flat tip large bladed screwdriver Crescent adjustable wrench Desired length of power cable Desired length of CAT5 twisted pair cable 4 bolts for mounting A mounting...

Page 14: ...ts that come with the EnviroNET including the PC board the AC DC power supply and the interface board Figure 3 Diagram of EnviroNET components Models 2168 and 2172 Terminal block wiring diagram Power...

Page 15: ...will still need to wire the external connections on the terminal block for the PC board connections to work See Wiring the terminal block on page 19 Terminal block wiring diagram Power supply Interna...

Page 16: ...ns Internal power External power Heater ET model only Temperature Control Indicator ET and EC models only Fan ET and EC models only External terminal block connections Internal terminal block connecti...

Page 17: ...ng the power cable wires through the gland and connecting the power cable wires to the EnviroNET unit Running the power cable through the gland To run the power cable through the gland 1 Locate the gl...

Page 18: ...table 2 Also see figure 6 Figure 6 Connecting the power cable wires to the EnviroNET 3 Be sure to leave a little slack on the wires so that they are not stressed or pulled too tightly Also make sure t...

Page 19: ...lude running the twisted pair wires through the gland and connecting the twisted pair wires to the EnviroNET unit Running the twisted pair wires through the gland To run the twsited pair wires through...

Page 20: ...and Follow the wiring diagram that is on the inside of the EnviroNET door see figure 8 Figure 8 Terminal block diagram Displayed on the inside of the EnviroNET door 3 Be sure to leave a little slack o...

Page 21: ...ur bolts to mount the EnviroNET To mount the EnviroNET 1 Make sure that the location where you chose to mount the EnviroNET is sturdy and can securely hold the unit 2 Be sure that the door to the Envi...

Page 22: ...ch 1 Symmetric Asymmetric Operation 25 Switches 2 and 3 Data Rate 25 Switches 4 5 and 6 Ethernet Configuration 25 Switch 7 Ethernet Shutdown 26 Switch 8 Remote Configuration 26 EnviroNET Model 2168 27...

Page 23: ...168 on page 27 Other Models on page 30 EnviroNET Model 2172 The EnviroNET Model 2172 has eight DIP switches for configuring the EnviroNET for a wide variety of applications This section describes swit...

Page 24: ...he table Figure 10 EnviroNET 2172 Dip Switch Settings Table 3 S2 Summary Position Description S2 1 Symmetric Asymmetric S2 2 Line Rate S2 3 Line Rate S2 4 Ethernet configuration S2 5 Ethernet configur...

Page 25: ...onfiguration Refer to table 7 to configure Ethernet settings with switches 4 5 and 6 Table 4 Symmetric Asymmetric Operation S2 1 Setting ON Symmetric Operation OFF Asymmetric Operation Table 5 Symmetr...

Page 26: ...s to the remote unit only If enabled the remote unit will follow the dip switch configuration of the local unit If disabled the remote unit will use its own dip switch setting to determine its Etherne...

Page 27: ...applications This section describes switch locations and explains the different configurations Figure 11 shows the orientation of the DIP switches in the On and Off positions Figure 11 DIP switch ori...

Page 28: ...l or half duplex or limited auto sense only 100Base T half duplex 10Base T full or half duplex Figure 12 EnviroNET 2168 Dip Switch Settings Table 10 S1 Summary Position Description S1 1 Ethernet Auto...

Page 29: ...Refer to table 11 for settings Switches 2 3 and 4 Data Rate Refer to table 12 for the symmetric line rate settings Switch 1 must be in the On position Refer to table 13 for the asymmetric line rate se...

Page 30: ...hes 5 6 7 and 8 are reserved and should be in the Off position Other Models No user configuration is necessary for the following models EnviroNET 2157 Models ET EH EC EnviroNET 2156 Models ET EH EC Ta...

Page 31: ...hapter 4 Operating the EnviroNET Chapter contents Powering up the EnviroNET 32 LEDs ET and EC models only 32 ET models 32 EC models 32 About Thermal Operation ET Models only 33 Operating the EnviroNET...

Page 32: ...peratures without user intervention LEDs ET and EC models only The EnviroNET has two LEDs Power and Temperature Control Indicator ET models Power The Power light will be on when the EnviroNET is opera...

Page 33: ...r LED will light The unit will take 20 30 minutes to power on from a cold start at 40 C 40 F Of course warmer ambient tempera tures will shorten this warm up time Once the unit powers on the unit will...

Page 34: ...n support headquarters in the USA 35 Alternate Patton support for Europe Middle East and Africa EMEA 35 Warranty Service and Returned Merchandise Authorizations RMAs 35 Warranty coverage 35 Out of war...

Page 35: ...53 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answered wit...

Page 36: ...issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for rep...

Page 37: ...liance Chapter contents Compliance 38 EMC Compliance 38 Safety Compliance 38 PSTN Regulatory Compliance 38 Radio and TV Interference FCC Part 15 38 CE Declaration of Conformity 38 Authorized European...

Page 38: ...hat inter ference will not occur in a particular installation If the equipment causes interference to radio or television reception which can be determined by disconnecting the cables try to correct t...

Page 39: ...ed European Representative 39 EnviroNET User Manual A Compliance Authorized European Representative D R M Green European Compliance Services Limited Oakdene House Oak Road Watchfield Swindon Wilts SN6...

Page 40: ...40 Appendix B Specifications Chapter contents EnviroNET Model 2156 41 EnviroNET Model 2157 42 EnviroNET Model 2168 42 EnviroNET Model 2172 43...

Page 41: ...l by a single front panel switch Transmission Line Single Twisted Pair of Copper Line Coding CAP Carrierless Amplitude and Phase Modulation Line Interface Transformer coupled 1500 VAC isolation Physic...

Page 42: ...ng TC PAM Line Interface Transformer coupled 1500 VAC isolation Connectors RJ 11 on copper line side RJ 45 for Ethernet connection shrouded male IEC320 power connector Protocol Transparent to higher l...

Page 43: ...RJ 45 Auto sensing 10 100Base T with half or full duplex oper ation DIP switch capable of disabling 100 Mbps full duplex for equipment that does not support 802 3X Pause Packets Protocol Transparent t...

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