Patton electronics Access Server, Administrator'S Reference Manual

Page: 84 / 262

7 • Dial In Access Server Administrators’ Reference Guide
84 Dial In User Statistics window
Termination Reason (diactTerminateReason)
The reason a call was disconnected.
• stillActive(0)—Call is currently connected
• idleTimeout(2)—Call exceeded idle timeout parameter
• killed(3)—Call terminated by administrator
• userHangup (5)—DSP discovered remote modem was hung up abruptly. Examples could be that the phone
line was pulled out of the wall jack or the user terminated the communications without closing the connec-
tion down. If the modems are unable to bring up the physical line by successfully negotiating the modula-
tion, userHangup will be registered if the remote modem gave up trying to complete the call.
• modemCanNotConnect(6)—The modems are not able to bring up the physical line by successfully negoti-
ating the modulation. The 2800 has given up trying further to complete the physical connection.
• pppClose(8)—This termination reason will be given after PPP is initated and the connection is discon-
nected. An example would be if LCP negotiations failed. Another cause could be if the bundlehead in a
multilink call is terminated before the tunneled call is termination.
• lcpClose(9)—Close initiated by LCP. normal shutdown of call
• loginTimeOut(10)—Exceeded login timeout parameter
• userTerminated(11)—A problem is discovered initiating the dial-in users telnet, rlogin or tcpclear session.
• maxNumCalls(21)—Exceeds maximum number of channels that can be allocated to the same call.
• notPapReq(24)—The access server is waiting for a PAP request packet containing the username/password
for a call but the packet received was not a PAP request packet.
• noIpPoolAddr(30)—Authentication server did not assign an IP address and access had no IP address pool
defined to assign an IP address
• noIpAddr(31)—Authenticator did not return an IP address for the service (eg telnet or rlogin) and the
default service defined does not specify the service IP address
• maxLoginAttempts(32)—Exceeded maximum login attempts as defined under the Dial-in link.
• invalidDefaults(44)—Default service is set to a value other than rlogin, telnet, tcpraw, ppp, slip or vpn
when using a login technique of None. No IP address is defined when using rlogin or telnet. Invalid telnet
or rlogin services ports have been defined in the default service.
• noDspAvailable(45)—When the 2800 attempted to connect the incoming call to an available DSP, no DSP
could be found. Some examples why a DSP could not be found are:
– DSPs are no longer available to the resource pool because they are in reboot or hardware failure states.
– DSPs are in an unavailable administrative state although they are functional.
– The DSP resource pool is split between link A and link B and a call has been routed to a link over and
above the number of DSPs allocated to that link.
• papAuthenticationFailure(49)—Invalid username/password combination
• papInvalidPacket(50)—Non-printable characters in username or password received from remote end dur-
ing authentication