Patton electronics 4630 Series Getting Started Manual Download

Page: 33 / 54

Chapter 5

Contacting Patton for assistance

Chapter contents

Introduction

..........................................................................................................................................................34

Contact information

..............................................................................................................................................34

Patton support headquarters in the USA

.........................................................................................................34

Alternate Patton support for Europe, Middle East, and Africa (EMEA)

..........................................................34

Warranty Service and Returned Merchandise Authorizations (RMAs)

...................................................................34

Warranty coverage

..........................................................................................................................................34

Out-of-warranty service

.............................................................................................................................35

Returns for credit

......................................................................................................................................35

Return for credit policy

.............................................................................................................................35

RMA numbers

................................................................................................................................................35

Shipping instructions

................................................................................................................................35

Summary of Contents for 4630 Series

Page 1: ... Router Getting Started Guide Sales Office 1 301 975 1000 Technical Support 1 301 975 1007 E mail support patton com WWW www patton com Document Number 13221U1 001 Rev D Part Number 07MSN4630 GS Revised November 17 2008 Start Installation For Quick ...

Page 2: ...nt is furnished under a license and may be used or copied only in accordance with the terms of such license For information about the license see Appendix F End user license agreement on page 52 or go to www patton com Patton Electronics warrants all SmartNode router components to be free from defects and will at our option repair or replace the product should it fail within one year from the firs...

Page 3: ...tions overview 19 3 SmartNode installation 22 4 Initial configuration 27 5 Contacting Patton for assistance 33 A Compliance information 36 B Specifications 39 C Cabling 43 D Port pin outs 47 E SmartNode 4630 factory configuration 50 F End user license agreement 52 ...

Page 4: ... intelligence of enterprise communication 20 Application Multi service ISDN Internet telephony IAD 21 3 SmartNode installation 22 Planning the installation 23 Site log 23 Network information 23 Network Diagram 23 IP related information 23 Software tools 24 Power source 24 Location and mounting requirements 24 Installing the gateway router 24 Placing the SmartNode 24 Installing cables 24 Connecting...

Page 5: ...ranty Service and Returned Merchandise Authorizations RMAs 34 Warranty coverage 34 Out of warranty service 35 Returns for credit 35 Return for credit policy 35 RMA numbers 35 Shipping instructions 35 A Compliance information 36 Compliance 37 EMC 37 Safety 37 PSTN Regulatory 37 Radio and TV Interference 37 CE Declaration of Conformity 38 Authorized European Representative 38 ISDN compliance 38 B Sp...

Page 6: ...sole port 48 Ethernet 48 ISDN BRI 0 0 NT Net or TE User port 48 ISDN BRI 0 1 0 3 TE Usr or NT Net 49 E SmartNode 4630 factory configuration 50 Introduction 51 F End user license agreement 52 End User License Agreement 53 1 Definitions 53 2 Title 53 3 Term 53 4 Grant of License 53 5 Warranty 53 6 Termination 54 7 Other licenses 54 ...

Page 7: ...ion application 20 5 Internet telephony IAD application 21 6 Power LED SmartNode 4638 shown 26 7 Connecting the SmartNode to your laptop PC 28 8 Connecting the SmartNode to the network 30 9 Connecting a serial terminal 44 10 Typical Ethernet straight through cable diagram 45 11 Connecting an ISDN device 46 12 EIA 561 RJ 45 8 pin port 48 ...

Page 8: ...eral conventions 12 2 Rear panel ports 15 3 SmartNode 4630 LED definitions 17 4 Sample site log entries 23 5 Factory default IP address and network mask configuration 29 6 RJ 45 socket 48 7 RJ 45 socket 48 8 RJ 45 socket 49 ...

Page 9: ...ter 3 on page 22 provides hardware installation procedures Chapter 4 on page 27 provides quick start procedures for configuring the SmartNode router Chapter 5 on page 33 contains information on contacting Patton technical support for assistance Appendix A on page 36 contains compliance information for the router Appendix B on page 39 contains specifications for the routers Appendix C on page 43 pr...

Page 10: ...ding calls attention to important information The alert symbol and CAUTION heading indicate a potential haz ard Strictly follow the instructions to avoid property damage The shock hazard symbol and CAUTION heading indicate a potential electric shock hazard Strictly follow the instructions to avoid property damage caused by electric shock The alert symbol and WARNING heading indicate a potential sa...

Page 11: ...of the device shall be easily accessible and protected by a circuit breaker Ensure that the power cable used meets all applicable standards for the country in which it is to be installed and that it is connected to a wall out let which has earth ground For units with an external power adapter the adapter shall be a listed Limited Power Source Hazardous network voltages are present in WAN ports reg...

Page 12: ... font Futura bold italic type Parts of commands which are related to elements already named by the user are in boldface italic font Italicized Futura type Variables for which you supply values are in italic font Futura type Indicates the names of fields or windows Garamond bold type Indicates the names of command buttons that execute an action Angle brackets indicate function and keyboard keys suc...

Page 13: ...13 Chapter 1 General information Chapter contents SmartNode 4630 overview 14 SmartNode 4630 rear panel 15 SmartNode 4630 front panel 17 ...

Page 14: ...ts The SmartNode 4638 Gateway Router performs the following major functions Eight channels of Voice over IP and local voice switching via 5 ISDN BRI S0 ports Each port can be switched between NT and TE per software One port can be used a clock source For each ISDN S0 port in NT mode a Phantom power supply can be switched on The total delivered power is 4W A fallback cut through relay between ISDN ...

Page 15: ...t RJ 45 see figure 2 connect the unit to an Ethernet LAN for example a PC printer or wireless bridge BRI 0 0 ISDN BRI TE NT port RJ 45 socket S0 S T interface see figure 2 connects the SmartNode with an ISDN device over an S T bus e g a PBX or an NT The inter face may be used as fallback if connected to an NT The port can be switched between TE and NT mode The interface is internally terminated wi...

Page 16: ...can be switched on to supply connected phones with power BRI 0 4 SN4638 only ISDN BRI NT TE port RJ 45 socket S0 S T interface see figure 2 connects the SmartNode with an ISDN device over an S T bus e g a PBX or an NT The port can be switched between TE and NT mode The interface is internally terminated with 100 Ohm Point to point or point to multipoint configurable If the port is in NT mode a pha...

Page 17: ...ption Note If an error occurs all LEDs will flash once per second Power When lit indicates power is applied Run When lit the unit is in normal operation Flashes once per second during boot startup Power Run VoIP Link ENET 0 Act Link ENET 0 100 ENET 0 Act Link ENET 0 100 BRI 0 Active BRI 0 Link BRI 1 Link BRI 3 Active BRI 3 Link BRI 4 Link BRI 2 Link BRI 1 Active BRI 2 Active BRI 4 Active BRI 0 Act...

Page 18: ...attempting to register or has failed to register BRI Link Sig On when L1 and L2 are active Flash to follow signaling activity on D Channel BRI B1 B2 Off indicates no active calls Blinking when one or two B channels are connected Ethernet Link On when the Ethernet connection on the corresponding port has a link indication Flashes when data is received or transmitted at the corresponding Ethernet po...

Page 19: ...19 Chapter 2 Applications overview Chapter contents Introduction 20 Application Edge intelligence of enterprise communication 20 Application Multi service ISDN Internet telephony IAD 21 ...

Page 20: ...ypassing the PSTN Using Internet telephony service providers ITSPs instead of incumbent carriers dra matically reduces telephony costs IP PBXs with their full suite of features and ease of integration into existing IT environments are very appealing Convergence lowers technology ownership costs and enables enterprises to deploy new integrated applications However there are several concerns about m...

Page 21: ...an choose on incoming calls from the PSTN for each extension whether this extension is to be directed to the IP PBX or on the legacy PBX Application Multi service ISDN Internet telephony IAD The SmartNode 4630 Series can be used to make and receive calls to and from the public ISDN network and Internet Telephony services on any ISDN Terminal Phone or PBX see figure 5 Using individually config urab...

Page 22: ...rmation 23 Software tools 24 Power source 24 Location and mounting requirements 24 Installing the gateway router 24 Placing the SmartNode 24 Installing cables 24 Connecting ISDN terminals and NT to the SmartNode s ISDN BRI ports 25 Connecting the 10 100Base T Ethernet LAN and WAN cables 25 Connecting the power supply 26 Internal S Bus power supply 26 ...

Page 23: ...ld include information such as listed in table 4 Network information Network connection considerations that you should take into account for planning are provided for several types of network interfaces are described in the following sections Network Diagram Draw a network overview diagram that displays all neighboring IP nodes connected elements and telephony components IP related information Bef...

Page 24: ...r fails Location and mounting requirements The SmartNode router is intended to be placed on a desktop or similar sturdy flat surface that offers easy access to the cables Allow sufficient space at the rear of the chassis for cable connections Additionally you should consider the need to access the unit for future upgrades and maintenance Installing the gateway router SmartNode hardware installatio...

Page 25: ...tion For details on the BRI port pinout and ISDN cables refer to Appendix C Cabling on page 43 and Appendix D Port pin outs on page 47 Connecting the 10 100Base T Ethernet LAN and WAN cables The SmartNode 4630 has automatic MDX auto crossover detection and configuration on all Ethernet ports Any of the ports can be connected to a host or hub switch with a straight through wired cable 1 Connect to ...

Page 26: ... male end of the AC power cord to an appropriate AC power outlet Figure 6 Power LED SmartNode 4638 shown 4 Verify that the green Power LED is lit see figure 6 Internal S Bus power supply The Model 4630 supplies S Bus line power on the BRI ports that can be activated individually for each port If a port is switched to TE mode line power is switched off A total of 4W are available Congratulations yo...

Page 27: ... 28 Connecting the SmartNode to your laptop PC 28 Configuring the desired IP address 29 Factory default IP settings 29 Login 29 Changing the WAN IP address 29 Connecting the SmartNode to the network 30 Loading the configuration optional 31 Additional information 32 ...

Page 28: ...nnected to the mains power supply with the power cable Wait until the Power LED stops blinking and stays lit constantly Now the SmartNode is ready The SmartNode 4630 Series is equipped with Auto MDX Ethernet ports so you can use straight through cables for host or hub switch connections see figure 7 Figure 7 Connecting the SmartNode to your laptop PC The SmartNode comes with a built in DHCP server...

Page 29: ...resses and network masks Login To access the SmartNode start the Telnet application Type the default IP address for the router into the address field 192 168 1 1 Accessing your SmartNode via a Telnet session displays the login screen Type the factory default login administrator and leave the password empty Press the Enter key after the password prompt login administrator password Enter 192 168 1 1...

Page 30: ...ation 172 16 1 99 if ip eth0 copy running config startup config 172 16 1 99 if ip eth0 The SmartNode can now be connected to your network Connecting the SmartNode to the network In general the SmartNode will connect to the network via the WAN ETH 0 0 port This enables the Smart Node to offer routing services to the PC hosts on LAN ETH 0 1 port The SmartNode 4630 Series is equipped with Auto MDX Et...

Page 31: ...ied configuration to a TFTP server The SmartNode can now load its configuration from this server Note Patton regularly adds new configuration templates to the collection at www patton com voip so if you do not see your application on the CD ROM it may have been added to the website Note If your application is unique and not covered by any of Patton s configura tion templates you can manually confi...

Page 32: ...ant to copy the running config to the startup config Press yes to store no to drop changes no Press yes to restart no to cancel yes The system is going down Additional information For detailed information about configuring and operating guidance set up procedures and troubleshooting refer to the SmartNode Series SmartWare Software Configuration Guide on the CD ROM ...

Page 33: ...on support headquarters in the USA 34 Alternate Patton support for Europe Middle East and Africa EMEA 34 Warranty Service and Returned Merchandise Authorizations RMAs 34 Warranty coverage 34 Out of warranty service 35 Returns for credit 35 Return for credit policy 35 RMA numbers 35 Shipping instructions 35 ...

Page 34: ... Fax 1 253 663 5693 Alternate Patton support for Europe Middle East and Africa EMEA Online support available at www patton inalp com E mail support e mail sent to support patton inalp com will be answered within 1 business day Telephone support standard telephone support is available five days a week from 8 00 am to 5 00 pm CET 0900 to 1800 UTC GMT by calling 41 0 31 985 25 55 Fax 41 0 31 985 25 2...

Page 35: ... will be issued upon receipt and inspection of the equipment 30 to 60 days We will add a 20 restocking charge crediting your account with 80 of the purchase price Over 60 days Products will be accepted for repairs only RMA numbers RMA numbers are required for all product returns You can obtain an RMA by doing one of the following Completing a request on the RMA Request page in the Support section ...

Page 36: ...x A Compliance information Chapter contents Compliance 37 EMC 37 Safety 37 PSTN Regulatory 37 Radio and TV Interference 37 CE Declaration of Conformity 38 Authorized European Representative 38 ISDN compliance 38 ...

Page 37: ...ts for a Class A comput ing device in accordance with specifications in Subpart B of Part 15 of FCC rules which are designed to pro vide reasonable protection from such interference in a commercial installation However there is no guarantee that interference will not occur in a particular installation If the SmartNode router does cause interference to radio or television reception which can be det...

Page 38: ...n accompanying this product shall be obeyed The conformity to the above directive is indicated by CE sign on the device The signed Declaration of Conformity can be downloaded at www patton com certifications Authorized European Representative D R M Green European Compliance Services Limited Avalon House Marcham Road Abingdon Oxon OX14 1UD UK ISDN compliance The device is approved for connection to...

Page 39: ...apter contents DSP 40 Voice connectivity 40 Data connectivity 40 Voice processing signalling dependent 40 Fax and modem support 41 Voice signalling 41 Voice routing session router 41 IP services 42 Management 42 System 42 Physical 42 ...

Page 40: ...onnectivity Two 10 100Base TX Ethernet ports All ports full duplex autosensing auto MDX Voice processing signalling dependent Four or eight full duplex channels with Voice CODECS G 711 A Law µ Law 64 kbps G 726 ADPCM 16 24 32 40 kbps G 723 1 5 3 or 6 3 kbps G 729ab 8 kbps Transparent ISDN data G 168 echo cancellation 25 ms Four or eight simultaneous low bandwidth voice or T 38 fax calls DTMF detec...

Page 41: ...DTMF in band out of band Configurable progress tones Voice routing session router Local switching hairpinning Least cost routing Interface huntgroups Call Distribution groups Number blocking Call Routing Criteria Interface Calling called party number Time of day day of week date ISDN bearer capability Various other information elements IEs of the ISDN setup Wildcard and regular expression matching...

Page 42: ...S encryption with the SmartNode 4630 you may need to purchase additional license keys Management Web based GUI Industry standard CLI with remote Telnet access fully documented HTTP web management and firmware loading TFTP configuration firmware loading SNMP v1 agent MIB II and private MIB Built in diagnostic tools trace debug Secure Auto provisioning System CPU Motorola MC875 operating at 66 MHz M...

Page 43: ...43 Appendix C Cabling Chapter contents Introduction 44 Console 44 Ethernet 45 ISDN BRI 46 ...

Page 44: ...ng a serial terminal Note See section Console port on page 48 for console port pin outs The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and mechanical serviceability When this device is used in North America it shall be connected to a Network Termination Device and no...

Page 45: ...ical Ethernet straight through cable diagram The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and mechanical serviceability When this device is used in North America it shall be connected to a Network Termination Device and not connected directly to an outside POTS lin...

Page 46: ...re 11 Connecting an ISDN device The interconnecting cables shall be acceptable for external use and shall be rated for the proper application with respect to volt age current anticipated temperature flammability and mechanical serviceability When this device is used in North America it shall be connected to a Network Termination Device and not connected directly to an outside POTS line CAUTION CAU...

Page 47: ...47 Appendix D Port pin outs Chapter contents Introduction 48 Console port 48 Ethernet 48 ISDN BRI 0 0 NT Net or TE User port 48 ISDN BRI 0 1 0 3 TE Usr or NT Net 49 ...

Page 48: ...N C means no internal electrical connection Ethernet Note Pins not listed are not used ISDN BRI 0 0 NT Net or TE User port The BRI phone port uses an 8 pin RJ 45 connector the pinout is shown in table 7 Table 6 RJ 45 socket Pin Signal 1 TX 2 TX 3 RX 6 RX Table 7 RJ 45 socket Pin Signal 3 Rx 4 Tx 5 Tx 6 Rx 1 2 3 4 5 6 7 8 8 RTS N C 7 CTS N C 6 TD 5 RD 4 SG 3 DTR 2 CD N C 1 DSR Pins 1 3 are connecte...

Page 49: ... times and independent of the fallback relay s status Note On each ISDN BRI port in TE mode it is possible to switch on ISDN line power per software The total amount of power is 4W If a ISDN BRI port is switched to NT mode the ISDN line power is turned off ISDN BRI 0 1 0 3 TE Usr or NT Net The BRI Line port uses an 8 pin RJ 45 connector the pinout is shown in table 7 Note All pins between the port...

Page 50: ...50 Appendix E SmartNode 4630 factory configuration Chapter contents Introduction 51 ...

Page 51: ...napt NAPT profile dhcp server DHCP network 192 168 1 0 255 255 255 0 include 192 168 1 10 192 168 1 19 lease 2 hours default router 192 168 1 1 context ip router interface eth0 ipaddress 172 16 40 1 255 255 0 0 use profile napt NAPT interface eth1 ipaddress 192 168 1 1 255 255 255 0 context ip router dhcp server use DHCP port ethernet 0 0 encapsulation ip bind interface eth0 router no shutdown por...

Page 52: ...52 Appendix F End user license agreement Chapter contents End User License Agreement 53 1 Definitions 53 2 Title 53 3 Term 53 4 Grant of License 53 5 Warranty 53 6 Termination 54 7 Other licenses 54 ...

Page 53: ...Designated Equipment at a site owned or leased by the End User B The End User may copy licensed Program s as necessary for backup purposes only for use with the Des ignated Equipment that was first purchased or used or its temporary or permanent replacement C The End User is prohibited from disassembling decompiling reverse engineering or otherwise attempt ing to discover or disclose the Program s...

Page 54: ...erminate this Agreement should End User violate any of the provi sions of section 4 Grant of License on page 53 C Upon termination for A or B above or the end of the Term End User is required to destroy all copies of the licensed Program s 7 Other licenses The Program may be subject to licenses extended by third parties Accordingly Patton Electronics Company licenses the Programs subject to the te...

Search results

Summary of Contents for 4630 Series

Reviews:

Related manuals for 4630 Series

Brands by name

Popular brands

Patton electronics 4630 Series, Getting Started Manual

Search results

Summary of Contents for 4630 Series

Reviews:

Related manuals for 4630 Series

Brands by name

Popular brands