7
1.6 SERVICE
All warranty and non-warranty repairs must be returned freight prepaid
and insured to Patton Electronics. All returns must have a Return Materi-
als Authorization number on the outside of the shipping container. This
number may be obtained from Patton Electronics Technical Services at:
• Telephone:
+1
(301) 975-1007
• Email:
• URL:
http://www.patton.com
Technical support is available from
8 AM
to 5 PM EST (8:00 to 17:00
UTC-5), Monday through Friday
.
Note
Packages received without an RMA number will not be
accepted.
Alternate Patton support for Europe, Middle East, and Africa
(EMEA)
• Telephone support: Standard telephone support is available five days
a week—from
8:00 am
to
5:00 pm CET
(
0900
to
1800 UTC/GMT
)—
by calling
+41 (0)31 985 25 55
• Fax:
+41 (0)31 985 25 26