GB
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Service information
We have competent service partners in all countries. Please refer to the warranty certi
fi
cate for contact
details. Our partners can be contacted for all service-related matters, e.g. repairs, spare parts, wearing
parts and consumables.
Please note that the following parts of this product are subject to normal or natural wear and that the
following parts are therefore also required for use as consumables.
Category
Example
Wear parts*
Cutter bar, carbon brushes
Consumables*
Saw chain
Missing parts
* Not necessarily included in the scope of delivery!
In case of defects or faults, please contact your nearest Hornbach store. Describe the fault as precisely
as possible and always answer the following questions:
•
Did the equipment work at all or was it defective from the beginning?
•
Did you notice anything (symptom or defect) prior to the failure?
•
What malfunction does the equipment have in your opinion (main symptom)?
Describe this malfunction.
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