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ELECTIRC  GRIDDLE  MANUAL 

LIMITED WARRANTY 

ELECTRIC EQUIPMENT 

PATRIOT  Cooking  will  warrant  new  electric  products  to  be  free  from  defects  in  materials  and  workmanship  for 
a period of one (1) year from the date of

 purchase.  

Proof of purchase is required if ‘Warranty Registration Card’ 

is not completed and sent to the company. This warranty includes parts and reasonable labor rates. Travel covers 
50 miles (80 km) from authorized service agency. Time and travel exceeding the 50 miles (100 miles round trip) 
will be the responsibility of the customer the service. Warranty  parts  may  be  either  repaired  or  replaced  at 
the  company’s  discretion.  Warranty  coverage  is  for commercial application that the product is intended. 

WARRANTY CONDITIONS 

1. Equipment installation provided by an authorized service company
2. This warranty is limited to the repair or replacement, at the company’s option and discretion, without

charge of any part or product diagnosed by an authorized service agent as a manufacturing defect within
the warranty period.

3. Complete Warranty Registration Card within 30 days after installation to validate warranty coverage. If

Registration Card is not completed the customer will be required to provide a “Proof Of Purchase” to
request warranty service

4. Labor rates are standard. Additional rates, including 

after normal business hours, holidays, weekends, 

and

additional mileage

, etc., will be the responsibility of the customer.

5. Mileage rates are covered for 100 miles round trip to place of service. Additional mileage is the

responsibility of the customer.

6. Warranty claims to include:

A. Model number
B. Serial number

C. Date of installation
D. Technicians diagnosis

7. Warranty exclusions:

A. Installations outside of continental United

States & Canada

B. Warranty is for original equipment owner;

non transferable

C. Improper installation
D. Improper ventilation

E. Calibration ( this procedure should be performed by authorized installer )
F. Harsh chemicals and/or abrasives used on equipment
G. Light Bulbs, lambs, indicator lamps, fuses, knobs.
H. Damage during transit
I.

Customer abuse, misuse, neglect, and/or purposes other than a commercial gas/electric equipment
environment

J.

Residential use

K. Any electric cooking equipment installed in a non-permanent structure, such as a mobile kitchen, food

truck, or trailer shall have a thirty (30) days limited warranty from the date of purchase. A proof of
purchase is required.

No other warranty, implied or stated, will be acceptable. The above warranty is in lieu of all other 
liabilities and warranties. The Company will not be responsible for property damage, loss of product, 
personal injury, punitive or consequential damages, or excessive time / travel associated with a 
warranty claim.   

Summary of Contents for Platinum PT-G12-E

Page 1: ...MODEL PT G12 E PT G24 E PT G36 E PT G48 E WARNING IMPROPER INSTALLATION ADJUSTMENT ALTERATION SERVICE OR MAINTENANCE CAN CAUSE PROPERTY DAMAGE INJURY OR DEATH READ THE INSTALLATION OPERATING AND MAINT...

Page 2: ...ersonnel come in contact with this equipment Please remember that vender cannot anticipate every circumstance or environment in which its equipment will be operated It is the responsibility of the own...

Page 3: ...to supply power as per the diagrams in this manual LOCATING AND LEVELING THE UNIT Do not install the unit closer than 1 inch from a side wall and or closer than 1 inch from a rear wall Level unit by...

Page 4: ...y and requires minimum maintenance to keep the surface in its original condition All griddle surfaces are warranted for a period of 1 year against manufacturing defects to the original owner from the...

Page 5: ...ELECTIRC GRIDDLE MANUAL ELECTRICAL DIAGRAMSR...

Page 6: ...des with the National Electrical code ANSI NFPA 70 Latest Edition to protect the user from electrical shock It requires a grounded system and a dedicated circuit protected by a fuse or circuit breaker...

Page 7: ...ed Service Agency or your dealer To avoid confusion always refer to the model number serial number and type of your unit No Part Q ty No Part Q ty 1 Griddle plate 1 10 Temperature Probe bracket 1 2 3...

Page 8: ...4 Labor rates are standard Additional rates including after normal business hours holidays weekends and additional mileage etc will be the responsibility of the customer 5 Mileage rates are covered f...

Page 9: ...of God Equipment that has the model number or serial number removed or altered Equipment on which the security seal has been broken If the equipment has been changed altered modified or repaired witho...

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