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1. If you find a problem within 30 days of receiving the
product, you need to take a video or picture of the
faulty product. After confirmation by the customer
service personnel, you return the product. The product
with a quality problem must be returned within 7 days,
and the alternative product can be sent out after
receipt.
2.If the product is found to have a quality problem
during the one-year warranty period, the customer can
return it and pay the freight only. If there is something
wrong with the product, we will repair it free of charge.
PRODUCT MAINTENANCE
AND AFTER-SALES MATTERS