Warranty
Please check with the factory authorized distributor in the country where you are
purchasing this product for specific warranty information.
All Pass Laboratories products purchased new from an authorized Pass
Laboratories dealer in North America are covered by a transferable, limited 3-year
warranty. This warranty includes all parts and labor charges incurred at the factory
or factory specified repair facility, exclusive of any subsequent or consequential
damages. Damage due to physical abuse is specifically excluded under this
warranty.
For this warranty to apply the customer is responsible for returning the product
unmodified to the factory within the specified warranty period. SPECIFIED
WARRANTY PERIOD COMMENCES UPON THE PRODUCT’s FACTORY SHIP
DATE.
The customer assumes all responsibility for shipping and insurance to and from the
factory or a factory specified repair facility. The conditions and stipulations of this
Pass Laboratories warranty only applies to units originally sold new through an
authorized dealer.
Warranty on Authorized Dealer Refurbished product is 1 year and does not cover
cosmetic condition of the product.
Warranty on factory repair is 60 days and covers only the scope of the original
repair.
Non-North America customers should consult with their original Pass Labs dealer or
distributor for warranty repair instruction prior to contacting the factory or shipping
product to the factory for repair.
Non-North American product must be returned to the country of origin for warrantee
service. Foreign distributors are only required to offer warranty service on Pass
Laboratories product that they have imported, verifiable by serial number.
Please note: Conditions of warranty service and customer rights for product
purchased outside the United States may vary depending upon the distributor and
local laws. Please check with your local distributor for specific rights and details.
Any modifications to Pass Laboratories products that have not received written
factory approval nullify all claims and void all provisions of the warranty and liability
by the maker or authorized distributor. Should a modified product be returned to the
factory for repair the owner will be required to pay all necessary charges for the
repair in addition to those charges required to return the product to it ’s original
configuration.
In the case of safety issues, no product shall be returned to the customer without
those safety issues being corrected to the most recent accepted standards.
