Web site: http://www.pasosound.com E-mail: [email protected]
475 0F Drive- Charleston, South Carolina 29406 / TEL: 1-800-231-3034 FAX: 843-308-0904
Printed in ROC 2010
Printed in USA 2010
REPLACEMENT PARTS
Please provide complete information when you request
replacement parts from either the Factory ora Paso Authorized
Distributor. Be certain to include the Part Number and Description
as it appears on the parts list, the Model Number of the unit and if
possible the Serial Number and the date of purchase of the unit.
Replacement parts inventory is maintained specifically to repair
Paso products. Part sales for other reasons or applications will be
declined.
ORDERING FROM THE FACTORY
Print all information ona purchase order form and mail to:
PASO SOUND PRODUCTS, INC.
4750 Goer Drive-Building F
CHARLESTON, SC 29406
Be sure to include the following:
-Paso part number
-Part description
-Quantity required
-Model number of the unit
-Serial number of the unit
-Your payment or your authorization for COD shipment for parts
not covered by the Warranty or if your company hasa current
account with the factory
RETAIN ORIGINAL PARTS (IN WARRANTY) UNTIL YOU
RECEIVE REPLACEMENTS. DEFECTIVE PARTS THAT
SHOULD BE RETURNED TO THE FACTORY WILL BE LISTED
ON YOUR PACKING SLIP.
For your convenience replacement parts are also available through
Paso Authorized Distributors and Dealers nation wide. Obtain a
location list directly from the Factory or your regional Paso
Representative.
TECHNICAL CONSULTATION
-Need help with your installation ?
-Need help with the operation of the unit ?
-Need help witha repair ?
Call or write for assistance. You will find our Technical Dept. eager
to help or assist you with any technical problem you may have
encountered except “`Customizing'' fora unique application.
The effectiveness of our consultation service depends on
the accuracy of the information you furnish.
Be sure to tell us:
-The Model and Serial number of the unit
-The date of purchase
-An exact description of the difficulty
-All trouble-shooting done in attempting to correct the problem
Call our toll-free phone number:
1-800 231 3034
REPAIR SERVICE
Repair service for out of warranty Paso products may be
obtained form your local Paso distributor or any other
qualified repair station.
In warranty repairs must be returned to the Factory.
Prior authorization must be obtained from the Factory.
Products received without authorization will be refused by
our Receiving Department.
IN WARRANTY REPAIR SERVICE
Call or write the Factory to obtain an authorization to
return
the product for repairs.
Pack the equipment in the original carton or ina strong
carton with at least THREE INCHES of resilient packing
material on all sides, top and bottom. Seal the carton with
reinforced tape and mark it FRAGILE on at least two
sides. Remember, the Carrier will not accept liability for
shipping damages if the unit is improperly packed.
EQUIPMENT RECEIVED IN DAMAGED CONDITION
DUE TO POOR PACKING WILL BE REFUSED AND
THE WARRANTY COVERAGE IS AUTOMATICALLY
VOIDED.
The Paso Sound Limited Warranty provides:
The examination of the returned product must disclose in
our judgement,a manufacturing defect. The warranty
does not extend to any product that has been subject to
misuse, neglect, accident, improper installation or where
the serial number of the product has been removed or
defaced.
Ship via insured prepaid United Parcel Service or Parcel
Post to:
PASO SOUND PRODUCTS, INC.
4750 Goer Drive-Building F
CHARLESTON, SC 29406
ATTN. SERVICE DEPARTMENT
The equipment will be returned freight prepaid after
repairs.
Be sure to include the following:
-Your name and address
-Date of purchase and copy of invoice
-A brief description of the difficulty
-A return address shipping label
OUT OF WARRANTY REPAIR SERVICE
Follow return instructions as per in warranty repair
service. Prior to performing all necessary repairs, you will
be advised of the charges and at that timea written
authorization by you will be required including
authorization to return the equipment COD for the service
and shipping charges. This will avoid unnecessary delays
CUSTOMER SERVICE
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