
Variable Frequency Mechanical Wave Driver
012-03177G
4
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Feed-Back
If you have any comments about this product or this
manual please let us know. If you have any suggestions
on alternate experiments or find a problem in the manual
please tell us. PASCO appreciates any customer feedback.
Your input helps us evaluate and improve our product.
Contacting Technical Support
Before you call the PASCO Technical Support staff it
would be helpful to prepare the following information:
• If your problem is computer/software related, note:
Title and Revision Date of software.
Type of Computer (Make, Model, Speed).
Type of external Cables/Peripherals.
• If your problem is with the PASCO apparatus, note:
Title and Model number (usually listed on the label).
Approximate age of apparatus.
A detailed description of the problem/sequence of
events. (In case you can't call PASCO right away, you
won't lose valuable data.)
If possible, have the apparatus within reach when call-
ing. This makes descriptions of individual parts much
easier.
• If your problem relates to the instruction manual, note:
Part number and Revision (listed by month and year on
the front cover).
Have the manual at hand to discuss your questions.
To Reach PASCO
For Technical Support call us at 1-800-772-8700 (toll-
free within the U.S.) or (916) 786-3800.
email: [email protected]
Tech support fax: (916) 786-3292
Technical Support
Equipment Return
Should this product have to be returned to PASCO scien-
tific, for whatever reason, notify PASCO scientific by
letter or phone BEFORE returning the product. Upon noti-
fication, the return authorization and shipping instructions
will be promptly issued.
ä NOTE: NO EQUIPMENT WILL BE AC-
CEPTED FOR RETURN WITHOUT AN AU-
THORIZATION.
When returning equipment for repair, the units must be
packed properly. Carriers will not accept responsibility for
damage caused by improper packing. To be certain the
unit will not be damaged in shipment, observe the follow-
ing rules:
①
The carton must be strong enough for the item
shipped.
②
Make certain there is at least two inches of packing
material between any point on the apparatus and the
inside walls of the carton.
③
Make certain that the packing material can not shift in
the box, or become compressed, thus letting the instru-
ment come in contact with the edge of the box.
Address:
PASCO scientific
10101 Foothills Blvd.
P.O. Box 619011
Roseville, CA 95678-9011
Phone:
(916) 786-3800
FAX:
(916) 786-8905