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Partner Tech International RP-800, User Manual, Page: 13 / 30

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Partner Tech International RP-800 User Manual Download Page 13

13

Connecting to a POS System

Connecting the Power Supply Unit

Connecting the Power Supply Unit

WARNING: Before connecting the printer to power, make sure 

the printer power is switched off 

( ⍄ page 15)

 and the power 

cord is unplugged from the electric outlet. Failure to do so may 

result in damage to the power supply unit and the printer.

24V

RS232

1

2

3

1 

Connect the female connector of the power cord to the power 
inlet of the AC adapter.

2 

Insert the DC output connector of the adapter (with the flat side 
facing down) into the power socket of the printer.

3 

Plug the power cord into an electric outlet.

NOTE

: Plug type and electrical outlet vary by country/region.

Summary of Contents for RP-800

Page 1: ......

Page 2: ...y names mentioned in this manual are the registered trademarks or copyrights of their respective companies and are used for informational purposes only Disclaimer We makes no representations or warran...

Page 3: ...uzzer 11 Installation 12 Connecting to a POS System 12 Connecting the Power Supply Unit 13 Routing the Cables 14 Powering On the Printer 15 Opening the Roll Paper Cover 15 Installing the Roll Paper 16...

Page 4: ...a stove The outer casing of this printer may become deformed and the sophisticated components inside may become damaged due to excessive heat Do not use this printer near water in the rain or allow a...

Page 5: ...printer or any signs of malfunction disconnect this printer from the power immediately and contact your dealer for inspection or service If a foreign substance or water gets in this printer turn the p...

Page 6: ...ed in this User Manual NOTE Useful tips or additional information that help you get better use of this printer CAUTION HOT Do not touch the surface as it can be extremely hot after printing WARNING In...

Page 7: ...ility easy to use features and dual interfaces Please read this User Manual carefully before using this printer Package Contents Check the sales package for the following items If any item is missing...

Page 8: ...Roll paper cover Cutter cover Power switch Cover release button Feed button LED indicators page 11 Button Switch Function Power switch Power on off the printer I ON O OFF Cover release button Open th...

Page 9: ...or Name Function RJ11 connector Connect the printer to a cash drawer USB connector Connect the printer to a host computer DC power socket Connect the power supply unit page 13 Interface card Connect t...

Page 10: ...E To mount the printer to a wall aim the mounting holes towards the wall mounting screws on the wall and hang the printer securely against the wall in the directions illustrated above Make sure the wa...

Page 11: ...curred To clear the cutter jam please refer to Troubleshooting on page 25 Flashes 6 times Beeps 6 times The thermal print head is overheating Wait until the print head cools down Paper orange Steadily...

Page 12: ...stem Installation To get your thermal printer ready for use complete the following installations step by step Connecting to a POS System You can connect the printer to a POS system via the USB connect...

Page 13: ...from the electric outlet Failure to do so may result in damage to the power supply unit and the printer 24V RS232 1 2 3 1 Connect the female connector of the power cord to the power inlet of the AC ad...

Page 14: ...bles properly for safety concerns 24V RS232 Cable collector 1 Pass the power cord through the cable collector at the rear side of the printer 2 Repeat Step 1 to route other cables Make sure all the ca...

Page 15: ...15 Powering On the Printer Powering On the Printer Flip the Power switch to the ON position I ON O OFF Opening the Roll Paper Cover 1 Press the Cover release button to open the roll paper cover...

Page 16: ...he cutter as its sharp edge may injure your fingers Installing the Roll Paper This printer can print roll paper with two different widths 80 mm and 58 mm To print the latter you will need to install t...

Page 17: ...Installing the Roll Paper 1 Open the roll paper cover If roll paper is placed inside remove it from the printer 2 Place the 80 mm roll paper in the correct direction as illustrated below 80 mm roll pa...

Page 18: ...18 Installing the Roll Paper 3 Pull out some paper to align it with the edge of the printer and then close the cover...

Page 19: ...er Level Sensor This printer contains a paper level sensor that detects the remaining amount of paper by measuring the diameter of the roll paper You can follow the steps below to adjust the sensor NO...

Page 20: ...evel Sensor 2 Move the detection lever up or down to adjust the paper level sensor Detection lever Position of the detection lever Remaining amount of paper estimated outer diameter Upper 27 mm Lower...

Page 21: ...paper cover If roll paper is placed inside remove it from the printer 2 As illustrated below position the roll paper guide so that it matches the locations of the holes on the tray Make sure the roll...

Page 22: ...22 Changing the Paper Width 3 Place the 58 mm roll paper in the correct direction 58 mm roll paper optional...

Page 23: ...23 Changing the Paper Width 4 Pull out some paper to align it with the edge of the printer and then close the cover...

Page 24: ...r edge when tearing off the paper Printing a Self test Page The self test page provides a report about printer status printer information and status of optional accessories and is useful when the prin...

Page 25: ...d on page 15 The Error LED indicator lights on or flashes Please examine the possible causes of errors below The roll paper cover is not closed The printer runs out of roll paper Install new roll pape...

Page 26: ...jammed paper A cutter jam has occurred Follow the instructions below carefully WARNING FOR YOUR SAFETY ALWAYS SWITCH OFF THE PRINTER POWER BEFORE HANDLING THE CUTTER 1 Slightly push to detach the cutt...

Page 27: ...ormal position e c d e Cutter blade 3 Install the cutter cover 4 Open the roll paper cover and remove the jammed paper 5 Close the roll paper cover NOTE The paper cover cannot be opened if the cutter...

Page 28: ...ean the printer case print head and roller regularly about every 3 months or whenever unwanted vertical horizontal lines appear on the printed roll paper Cleaning the Thermal Print Head and the Roller...

Page 29: ...r Thermal print head 4 Close the roll paper cover after the solvents have dissipated Cleaning the Printer Case 1 Use a suitable dust blower to blow off the dust on the printer 2 Use a slightly dampene...

Page 30: ...d 230 mm s Printing width 72 mm 50 8 mm Roll paper width 79 5 0 5 mm 57 5 0 5 mm Roll core diameter Inside 12 mm Outside 18 mm Paper thickness 0 055 mm 0 080 mm Print head life 150 km Dimensions 145 W...

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