9
Troubleshooting
Before you begin
Make sure the “Good bye” message is displayed on
•
the Parrot RnB4C screen when you turn the ignition off.
►
Refer to the
Checking the wiring
section for more
information
.
Reset the Parrot RnB4C. To do so, remove
•
the faceplate then use a paper clip to
press the Reset button.
Make sure you have the latest software update on your
•
Parrot RnB4C. To do so, select
Settings > Advanced
settings > Information
. Compare this number with the one
on our website,
Downloads
section.
Problems while using the phone function
Make sure your phone is compatible with the Par-
•
rot RnB4C. To do so, refer to the compatibility list of the
Parrot RnB4C available on our website www.parrot.com, in
the
Support & Downloads
section.
If your phone is compatible with the Parrot RnB4C and if you
•
already have the latest software update:
Erase the memory of the Parrot RnB4C. To do so, se-
1.
lect
Settings > Advanced settings > Factory settings
.
On your telephone, erase the Parrot system from the
2.
list of Bluetooth peripherals (or reboot your iPhone).
Repeat the linking procedure for the 2 devices.
3.
Problems while using the music function
Reboot your iPod / iPhone before connecting it to the
•
Parrot RnB4C.
To reboot your iPod / iPhone (this procedure
will not erase any of your data) :
iPod
-
: press Menu and the centre button
simultaneously until the iPod reboots.
iPhone
-
: Press the On/Off button and the Home button
simultaneously until the iPhone reboots. Do not touch
the screen when the message “Slide to shutdown”
appears.
Some problems may occur if the iPod / SD card / USB de-
•
vice is already connected to the Parrot RnB4C before you
turn on the ignition. Connect the iPod / SD card / USB de-
vice once the ignition is turned on.
If your Parrot RnB4C is connected to an iPhone and an USB
•
flash drive, the iPhone has priority: you can only browse
through your iPhone content.
Make sure that your iPod is updated.
•
Problems while using the Internet function
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•
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For any other problem or for more information
Refer to the Parrot RnB4C FAQ available on our website, in
•
the
FAQ
section.
Consult the Parrot discussion & help forum on
•
our website.
Contact our support team (phone numbers / mail address on
•
the last but one page).
General information
Warranty
Without prejudice of legal warranty, Parrot products are war-
ranted during 1 year from the date of purchase for defects in
materials and workmanship, provided that no deterioration to
the product has been made, and upon presentation of proof
of purchase (date of purchase, location of sale and product
serial number) to the retailer.
Warranty does not cover: upgrading of the software items of
the Parrot products with
Bluetooth
® cell phones for compa-
tibility purpose, data recovery, deterioration of the external
aspect due to normal use of the product, any damage caused
by accident, misuse, misapplication, or non-Parrot products.
Parrot is not responsible for storage, loss or damaged to data
during transit or repair.
Any product wrongfully declared to be defective will be retur-
ned to sender and inspection, process and carriage costs will
be invoiced to him.
Due to the technical nature of this product, we advise you to
ask your garage mechanic to take care of the installation. Par-
rot shall not be held responsible of any dysfunction caused by
an installation which does not follow the instructions provided
in this user guide or an incorrect installation.
Correct disposal of This Product
(Waste Electrical & Electronic Equipment)
(Applicable in the European Union and other European coun-
tries with separate collection systems).
This marking shown on the product or its literature, indicates
that it should not be disposed with other household wastes
at the end of its working life. To prevent possible harm to
the environment or human health from uncontrolled waste
disposal, please separate this from other types of wastes and
recycle it responsibly to promote the sustainable reuse of
material resources.
Household users should contact either the retailer where they
purchased this product, or their local government office, for
details of where and how they can take this item for envi-
RESET
