16
Troubleshooting
The Parrot MINIKIT Neo
2 HD says «Memory full»
You can pair up to ten devices. If you attempt to pair an eleventh phone, the
kit says «memory full». You must then clear the memory by holding down
both the red and green buttons for three seconds. Doing so also clears all the
contacts.
The Parrot MINIKIT Neo
2 HD seems to be frozen
In case of malfunction, you can reboot the Parrot MINIKIT Neo 2 HD. To do
so, press the red button while sliding the On / off button forward (as if you
were checking the battery level).
The kit does not seem to
work with my phone
•
Make sure your phone is compatible with the Parrot MINIKIT Neo 2
HD. To do so, refer to the
compatibility list
of the Parrot MINIKIT
Neo 2 HD available on our website.
•
If your phone is compatible with the Parrot MINIKIT Neo 2 HD,
make sure you have the latest software version on your Parrot
MINIKIT Neo 2 HD. To find out the software version of your Parrot
MINIKIT Neo 2 HD, check the name by which it is seen by other
Bluetooth devices. To find out the latest software version available,
download the update file and consult the update procedure,
refer to
our website
.
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Autogood products «130»
