16
The glass is being
scratched.
Rough-edged cookware.
Unsuitable, abrasive scourer or
cleaning products being used.
Use cookware with flat and smooth
bases. See ‘Choosing the right
cookware’.
See ‘Care and Cleaning’.
Some pans make
crackling or clicking
noises.
This may be caused by the
construction of your cookware
(layers of different metals
vibrating differently).
This is normal for cookware and
does not indicate a fault.
The induction hob
makes a low
humming noise when
used on a high heat
setting.
This is caused by the
technology of induction
cooking.
This is normal, but the noise should
quieten down or disappear
completely when you decrease the
heat setting.
Fan noise coming
from the induction
hob.
A cooling fan built into your
induction hob has come on to
prevent the electronics from
overheating. It may continue to
run even after you’ve turned
the induction hob off.
This is normal and needs no action.
Do not switch the power to the
induction hob off at the wall while
the fan is running.
Pans do not become
hot and is undetected
on the display.
The induction hob cannot
detect the pan because it is not
suitable for induction cooking.
The induction hob cannot
detect the pan because it is too
small for the cooking zone or
the pan is not properly
centered on it.
Use cookware suitable for induction
cooking. See section ‘Choosing the
right cookware’.
Centre the pan and make sure that
its base matches the size of the
cooking zone.
The induction hob or a
cooking zone has
turned itself off
unexpectedly, a tone
sounds and an error
code is displayed
(typically alternating
with one or two digits
in the cooking timer
display).
Technical fault.
Please note down the error letters
and numbers, switch the power to
the induction hob off at the wall, and
contact a qualified technician.
