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Limited Warranty
What this Warranty Covers
Horizon Hobby, Inc. (“Horizon”) warrants to the original purchaser
that the product purchased (the “Product”) will be free from defects in
materials and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic dam-
age, (ii) damage due to acts of God, accident, misuse, abuse, negli-
gence, commercial use, or due to improper use, installation, operation
or maintenance, (iii) modification of or to any part of the Product, (iv)
attempted service by anyone other than a Horizon Hobby authorized
service center, (v) Product not purchased from an authorized Horizon
dealer, or (vi) Product not compliant with applicable technical regula-
tions.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO
OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS
ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT
LIMITATION, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT,
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE
PURCHASER ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED
THAT THE PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE
PURCHASER’S INTENDED USE.
Purchaser’s Remedy
Horizon’s sole obligation and purchaser’s sole and exclusive remedy
shall be that Horizon will, at its option, either (i) service, or (ii) replace,
any Product determined by Horizon to be defective. Horizon reserves
the right to inspect any and all Product(s) involved in a warranty
claim. Service or replacement decisions are at the sole discretion of
Horizon. Proof of purchase is required for all warranty claims. SERVICE
OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS THE
PURCHASER’S SOLE AND EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION
OR COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH
CLAIM IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT
LIABILITY OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no
event shall the liability of Horizon exceed the individual price of the
Product on which liability is asserted. As Horizon has no control over
use, setup, final assembly, modification or misuse, no liability shall be
assumed nor accepted for any resulting damage or injury. By the act of
use, setup or assembly, the user accepts all resulting liability. If you as
the purchaser or user are not prepared to accept the liability associated
with the use of the Product, purchaser is advised to return the Product
immediately in new and unused condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to conflict of
law principals). This warranty gives you specific legal rights, and you
may also have other rights which vary from state to state. Horizon
reserves the right to change or modify this warranty at any time
without notice.
WARRANTY SERVICES
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide war-
ranty support or service. Once assembly, setup or use of the Product
has been started, you must contact your local distributor or Horizon
directly. This will enable Horizon to better answer your questions and
service you in the event that you may need any assistance. For ques-
tions or assistance, please visit our website at www.horizonhobby.
com, submit a Product Support Inquiry, or call 877.504.0233 toll free
to speak to a Product Support representative.
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in
the country you live and use the Product in, please use the Horizon
Online Service Request submission process found on our website or
call Horizon to obtain a Return Merchandise Authorization (RMA)
number. Pack the Product securely using a shipping carton. Please
note that original boxes may be included, but are not designed to
withstand the rigors of shipping without additional protection. Ship
via a carrier that provides tracking and insurance for lost or damaged
parcels, as Horizon is not responsible for merchandise until it arrives
and is accepted at our facility. An Online Service Request is available at
http://www.horizonhobby.com/content/_service-center_render-ser-
vice-center. If you do not have internet access, please contact Horizon
Product Support to obtain a RMA number along with instructions for
submitting your product for service. When calling Horizon, you will be
asked to provide your complete name, street address, email address
and phone number where you can be reached during business hours.
When sending product into Horizon, please include your RMA number,
a list of the included items, and a brief summary of the problem. A
copy of your original sales receipt must be included for warranty con-
sideration. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
NOTICE: Do not ship LiPo batteries to Horizon. If you have
any issue with a LiPo battery, please contact the appropriate
Horizon Product Support office.
Warranty Requirements
For Warranty consideration, you must include your original
sales receipt verifying the proof-of-purchase date.
Provided
warranty conditions have been met, your Product will be serviced or
replaced free of charge. Service or replacement decisions are at the
sole discretion of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be
completed and payment will be required without notification
or estimate of the expense unless the expense exceeds 50%
of the retail purchase cost.
By submitting the item for service you
are agreeing to payment of the service without notification. Service
estimates are available upon request. You must include this request
with your item submitted for service. Non-warranty service estimates
will be billed a minimum of ½ hour of labor. In addition you will be
billed for return freight. Horizon accepts money orders and cashier’s
checks, as well as Visa, MasterCard, American Express, and Discover
cards. By submitting any item to Horizon for service, you are agreeing
to Horizon’s Terms and Conditions found on our website http://www.
horizonhobby.com/content/_service-center_render-service-center.
NOTICE: Horizon service is limited to Product compliant in the
country of use and ownership. If non-compliant product is
received by Horizon for service, it will be returned unserviced
at the sole expense of the purchaser.
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