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Warranty Information
Warranty Period
Exclusive Warranty- Horizon Hobby, Inc., (Horizon) warranties that the
Products purchased (the “Product”) will be free from defects in materials and
workmanship at the date of purchase by the Purchaser.
Limited Warranty
(a) This warranty is limited to the original Purchaser (“Purchaser”) and is not
transferable. REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS
WARRANTY IS THE EXCLUSIVE REMEDY OF THE PURCHASER. This warranty
covers only those Products purchased from an authorized Horizon dealer.
Third party transactions are not covered by this warranty. Proof of purchase
is required for warranty claims. Further, Horizon reserves the right to change
or modify this warranty without notice and disclaims all other warranties,
express or implied.
(b) Limitations- HORIZON MAKES NO WARRANTY OR REPRESENTATION,
EXPRESS OR IMPLIED, ABOUT NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCT. THE PURCHASER
ACKNOWLEDGES THAT THEY ALONE HAVE DETERMINED THAT THE
PRODUCT WILL SUITABLY MEET THE REQUIREMENTS OF THE PURCHASER’S
INTENDED USE.
(c) Purchaser Remedy- Horizon’s sole obligation hereunder shall be that
Horizon will, at its option, (i) repair or (ii) replace, any Product determined by
Horizon to be defective. In the event of a defect, these are the Purchaser’s
exclusive remedies. Horizon reserves the right to inspect any and all equip-
ment involved in a warranty claim. Repair or replacement decisions are at the
sole discretion of Horizon. This warranty does not cover cosmetic damage
or damage due to acts of God, accident, misuse, abuse, negligence, com-
mercial use, or modification of or to any part of the Product. This warranty
does not cover damage due to improper installation, operation, maintenance,
or attempted repair by anyone other than Horizon. Return of any goods by
Purchaser must be approved in writing by Horizon before shipment.
Damage Limits
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT OR CONSEQUEN-
TIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY CONNECTED WITH THE PRODUCT,
WHETHER SUCH CLAIM IS BASED IN CONTRACT, WARRANTY, NEGLIGENCE,
OR STRICT LIABILITY. Further, in no event shall the liability of Horizon exceed
the individual price of the Product on which liability is asserted. As Horizon
has no control over use, setup, final assembly, modification or misuse, no
liability shall be assumed nor accepted for any resulting damage or injury. By
the act of use, setup or assembly, the user accepts all resulting liability.
If you as the Purchaser or user are not prepared to accept the liability
associated with the use of this Product, you are advised to return this Product
immediately in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of
law principals).
Safety Precautions
This is a sophisticated hobby Product and not a toy. It must be operated with
caution and common sense and requires some basic mechanical ability.
Failure to operate this Product in a safe and responsible manner could result
in injury or damage to the Product or other property. This Product is not
intended for use by children without direct adult supervision. The Product
manual contains instructions for safety, operation and maintenance. It is
essential to read and follow all the instructions and warnings in the manual,
prior to assembly, setup or use, in order to operate correctly and avoid
damage or injury.
Questions, Assistance, and Repairs
Your local hobby store and/or place of purchase cannot provide warranty
support or repair. Once assembly, setup or use of the Product has been
started, you must contact Horizon directly. This will enable Horizon to better
answer your questions and service you in the event that you may need any
assistance. For questions or assistance, please direct your email to
[email protected], or call 877.504.0233 toll free to speak
to a Product Support representative.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return
Merchandise Authorization (RMA). Pack the Product securely using a shipping
carton. Please note that original boxes may be included, but are not designed
to withstand the rigors of shipping without additional protection. Ship via a
carrier that provides tracking and insurance for lost or damaged parcels, as
Horizon is not responsible for merchandise until it arrives and is accepted
at our facility. A Service Repair Request is available at www.horizonhobby.
com on the “Support” tab. If you do not have internet access, please include
a letter with your complete name, street address, email address and phone
number where you can be reached during business days, your RMA number, a
list of the included items, method of payment for any non-warranty expenses
and a brief summary of the problem. Your original sales receipt must also be
