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If you as the Purchaser or user are not prepared to accept the liability
associated with the use of this Product, you are advised to return this
Product immediately in new and unused condition to the place of purchase.
Law: These Terms are governed by Illinois law (without regard to conflict of
law principals).
Safety Precautions:
This is a sophisticated hobby Product and not a toy. It must be operated
with caution and common sense and requires some basic mechanical ability.
Failure to operate this Product in a safe and responsible manner could result
in injury or damage to the Product or other property. This Product is not
intended for use by children without direct adult supervision. The Product
manual contains instructions for safety, operation and maintenance. It is
essential to read and follow all the instructions and warnings in the manual,
prior to assembly, setup or use, in order to operate correctly and avoid
damage or injury.
Questions, Assistance, and Repairs:
Your local hobby store and/or place of purchase cannot provide warranty
support or repair. Once assembly, setup or use of the Product has been
started, you must contact Horizon directly. This will enable Horizon to better
answer your questions and service you in the event that you may need
any assistance. For questions or assistance, please direct your email to
[email protected], or call 877.504.0233 toll free to speak
to a service technician.
Inspection or Repairs
If this Product needs to be inspected or repaired, please call for a Return
Merchandise Authorization (RMA). Pack the Product securely using a
shipping carton. Please note that original boxes may be included, but
are not designed to withstand the rigors of shipping without additional
protection. Ship via a carrier that provides tracking and insurance for lost
or damaged parcels, as
Horizon is not responsible for merchandise
until it arrives and is accepted at our facility
. A Service Repair Request
is available at www.horizonhobby.com on the “Support” tab. If you do not
have internet access, please include a letter with your complete name,
street address, email address and phone number where you can be reached
during business days, your RMA number, a list of the included items,
method of payment for any non-warranty expenses and a brief summary of
the problem. Your original sales receipt must also be included for warranty
consideration. Be sure your name, address, and RMA number are clearly
written on the outside of the shipping carton.
