26
IE
GB
Processing in Case
of Guarantee
To ensure efficient handling of your
query, please follow the directions
below:
• Please have the receipt and item
number (IAN 334011_1907)
ready as proof of purchase for
all enquiries.
• Please find the item number on
the rating plate.
• Should functional errors or other
defects occur, please initially
contact the service department
specified below by telephone or
by e-mail. You will then receive
further information on the pro-
cessing of your complaint.
• After consultation with our custo-
mer service, a product recorded
as defective can be sent posta-
ge paid to the service address
communicated to you, with the
proof of purchase (receipt) and
specification of what constitutes
the defect and when it occurred.
In order to avoid acceptance
problems and additional costs,
please be sure to use only the
address communicated to you.
Ensure that the consignment is
not sent carriage forward or by
bulky goods, express or other
special freight. Please send the
equipment inc. all accessories
supplied at the time of purchase
and ensure adequate, safe trans-
port packaging.
Repair Service
For a charge,
repairs not covered
by the guarantee
can be carried
out by our service branch, which
will be happy to issue a cost estima-
te for you.
We can handle only equipment
that has been sent with adequate
packaging and postage.
Attention:
Please send your equip-
ment to our service branch in clean
condition and with an indication of
the defect.
Equipment sent carriage forward
or by bulky goods, express or other
special freight will not be accepted.
We will dispose of your defective
devices free of charge when you
send them to us.
Summary of Contents for PAPK 12 A2
Page 3: ...2 1 1 3 5 5 3 4 4...
