Parkray DERWENT, Instructions For Installation/Operating/Maintenance/Servicing

Page: 23 / 40

23
TROUBLESHOOTING
ISSUE CAUSE RESOLUTION
OP
ER
ATI
ON
Problem starting the fire and
keeping it burning Low flue draught Speak to your installer
Wood with moisture content over 20% Ensure use of dry seasoned wood
with less than 20% moisture content
Unable to control fire High flue draught Speak to your installer
Short burn time Wood with moisture content over 20%.
Insufficient amount of fuel
– refer to page 15
(Notes on Woodburning)
Ensure use of dry seasoned wood
with less than 20% moisture content
Over firing High flue draught Speak to your installer
Air controls left fully open Close air control to reduce output
Low heat output Low flue draught Speak to your installer with advice on
a suitable flue system.
Wet wood (over 20% moisture content) Ensure use of dry seasoned wood
with less than 20% moisture content
Excessive fuel consumption High flue draught Speak to your installer
Over dry wood Do not use constructional timber of
pallet wood
SM
OK
E
PROBLEMS
Smoke and small flames Wood with moisture content over 20% Ensure use of dry seasoned wood
with less than 20% moisture content
Excessive smoke into room
when appliance door is opened Low flue draught Speak to your installer
Incorrect additional ventilation air in to the
building Speak to your installer
Continuous smoke spillage into
the room when stove is in use Blocked flue Open all doors and windows to
ventilate the room. Allow the fire to
go out. Check flue for blockage. Do
not re-use until the problem has been
identified. If in doubt speak to your
installer.
ADV
ERSE
W
EATHER
Windy days causing spillage into
the room Down draught in flue caused by air
turbulence due to nearby buildings or trees. Weather conditions combined with
the flue terminal position can have an
effect on the stoves performance.
Speak to your installer.
Calm days causing spillage into
the room Over size flue giving poor flue draught Weather conditions combined with
the flue terminal position can have an
effect on the stoves performance.
Speak to your installer.
Damp/Rainy days lighting and
burning problems Flue temperature low or rain water inside
flue. Use good quality wood to start and
maintain the fire, speak to your
installer to fit a rain cowl.
Wind noise High flue draught Speak to your installer.