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WARRANTY EXCLUSIONS
All warranties specifically exclude damage caused by man-made or natural disasters, vandalism,
negligence, improper installation or improper use, modification, changes in appearance resulting
from weathering, scratches, dents, discoloration, normal wear and tear, or marring as a result of
public or private use.
Claims are limited to replacement of equipment only and do not include any costs associated with
labor, removal, or installation of the original or replacement product.
Warranties are valid only if products are installed and maintained in accordance with UltraPlay
installation instructions and use of approved parts.
This warranty is applicable to the original owner only. Warranties are non-transferable.
Claim Procedure:
To make a warranty claim, send your written statement of claim, photographs of
defective equipment, and the original order number to Customer Service Department
Within 60 days of notice of claim under warranty, the manufacture will make arrangements to
replace the damaged product. UltraPlay will cover freight costs within the continental United States.
Manufacture is not responsible for freight costs associated with products located outside the
continental United States. Manufacture reserves the right to inspect all products identified as
defective. Photos of defective equipment may be required to accompany warranty claims.
Since warranty limitations and exclusions may vary from state to state, you should check any specific
warranty rights in your state.
