4
November 1996
3980-A2-GZ41-10
Equipment Warranty and
Support
Technical Support
Contact your sales or service representative directly for
any help needed. For additional information concerning
warranty, sales, service, repair, installation, documentation
or training, use one of the following methods:
•
Via the Internet: Visit the Paradyne World Wide
Web site at http://www.paradyne.com
•
Via Telephone: Call our automated call system to
receive current information via fax or to speak with
a company representative.
— Within the U.S.A., call 1-800-870-2221
— International, call 813-530-2340
Equipment Service
After opening the modem’s package, check for damage
and verify that the following items are present:
•
3811Plus modem
•
Rear connector plate with DB-25-P edge card
connector
Examine the equipment carefully upon arrival. If there
is an obvious defect or you experience trouble please
contact your sales or service representative (as
appropriate) for repair or warranty information. If the
product needs to be returned to the company service
center for repair, contact them directly for return
instructions using one of the following methods:
•
Via the Internet: Visit the Paradyne World Wide
Web site at http://www.paradyne.com
•
Via Telephone: Call our automated call system to
receive current information via fax or to speak with
a company representative.
— Within the U.S.A., call 1-800-870-2221
— International, call 813-530-2340
Installation
Customer-Supplied Equipment
The 3811Plus modem (see Figure 1) is designed for
installation in a COMSPHERE 3000 Series Carrier which
supplies operating power and the dial-line and/or
leased-line network connections. For power, dial-line,
leased-line, Network Interface Module (NIM), and
network management cabling information, refer to the
COMSPHERE 3000 Series Carrier Installation Manual
(Document Number 3000-A2-GA31).
In addition to the carrier, the following
customer-supplied equipment may be required for the
installation of a 3811Plus modem:
•
A Shared Diagnostic Unit (SDU, required for
network management applications and multiple
carriers).
•
A Shared Diagnostic Control Panel (SDCP).
•
One 6-position to 6-position modular cord (required
for network management applications).
•
Two 50-pin mass termination cables, one NIM for
modems installed in Slots 1–8, and one NIM for
modems installed in Slots 9–16 (required for
dial-line applications).
•
One of the following dial or leased network
interfaces:
— 50-pin to modular cable (RJ11C) for dial
permissive applications
— 50-pin to modular cable (JM8) for leased line
applications
•
An RS-232 DTE cable with a DB25 connector at
one end and a connector appropriate to your DTE at
the other end.
If the modem is to be managed by a network
management system, an SDU must be supplied and
properly connected to the network management controller.
For proper network management connection to the SDU,
refer to the appropriate network management system
user’s guide.